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Job Title: Student Accounts Manager
Classification: [HH] Hourly Half-Time
Department: Andrews Academy
Hours Per Week: 20
Salary: Commensurate with Experience
Available:
Primary Duties:
  • Responsible for developing, implementing and follow-up of all financial payment plans for Andrews Academy student accounts.
  • Write/implement tuition contracts.
  • Responsible for monthly monitoring and collections on all current student accounts.
  • Initiates all correspondence and telephone calls for all AA student accounts.
  • Send missed payment notices and make phone calls to parents/guardians as needed on a monthly basis.
  • Collect on NSF payments.
  • Maintains statistics of collections progress, processes and maintains all correspondence and payment agreements.
  • Keep detailed records of all communications and payments made to account as agreed.
  • Respond to daily emails and phone messages.
  • Determine financial need per individual school guidelines and process scholarship packages.
  • Process vouchers for tuition adjustments or carrying charges.
  • Serve on, provide and process information for the AA financial aid and exceptions committee, PMC aid committee and other local churches.
  • Provide, process, and collect all financial aid forms for PMC and other local churches.
  • Process pre-registration budgets/financial plan for the next school year during the summer.
  • Onsite Financial Registration in the fall, and as new students arrive.
  • Explain charges or reversals indicated to students monthly statements as needed.
  • Releases transcripts/diploma of current students and graduation clearances.
  • Compiles and presents monthly reports for the principal and chair of the Finance Committee.
  • Make recommendations on serious delinquent accounts and bring issues to principal and Director of Student Financial Services for the Finance Committee to review.
  • Communicate with parent’s regarding committee/principal actions or decisions.

Qualifications:
  • Must be an active member of the Seventh-day Adventist Church in good and regular standing.
  • Must have completed a BS or BA, or a minimum of 4 years work experience with accounting/bookkeeping and managing accounts receivables.
  • Ability to read, analyze and write reports, business correspondence, and procedure manuals.
  • Ability to provide counsel and guidance for families requesting financial assistance.
  • Ability to effectively present information and respond to questions from administration, parents, students and the general public.
  • Spanish helpful but not required.
  • Ability to calculate figures and amounts such as discounts, interest and percentages.
  • Ability to apply concepts of basic algebra.
  • Ability to solve practical problems and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Computer skills to fulfill the requirements of the job in an effective manner with Microsoft Office, Microsoft Work and Microsoft Excel.
  • Must feel and act comfortably and professional with all people who interact with this office: students, parents, faculty, and staff.
  • Must have a warm and friendly personality, willing to help “clients” according to their needs.
  • Customer service experience required.
  • Must be a team player and fit comfortably with the office atmosphere and philosophy of advocacy.
  • While performing the duties of this job the employee is regularly required to sit; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision, and ability to adjust focus.
  • Must comply with the stated policies of the North American Division of the General Conference of Seventh-day Adventists, Lake Union Conference, Michigan Conference and Andrews University.


  • Must be a Seventh-day Adventist in good and regular standing.
  • Apply to: Employment
    Human Resources
    Andrews University
    Berrien Springs, MI 49104-0860
    Phone: 269. 471. 3570
    Fax: 269. 471. 6293
    employment@andrews.edu
     




    © 2003 Andrews University Human Resources Department