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HUMAN RESOURCES ADMINISTRATION - Stu-Clerical Reg Human Res

Job Classification

  Student-Regular

Position summary

Assists with student employment process, education of other departments with their part in the hiring process, and the monitoring process of international students as well as explains group insurance policy to students, compiles data on  current policies as well as changes to existing ones, answers requests by mail, phone or in person questions from students/health care providers and others regarding insurance information.

Qualifications summary

Proficiency in office/clerical/computer skills needed.  These can be acquired by study and /or experience.
A minimum of six months to a year is required to become acquainted with the institution and procedures of the job.
High organizational, prioritizing and communication skills are needed.  Must have multi- task capabilities.
Must have strong customer service skill with a positive upbeat attitude.
Should take and upload the results of an office skill test and resume when applying. Office skill test can be taken at the Employment Office at the administration block.
Accuracy and confidentiality is a must.  Willing to put in extra hours at the beginning of each quarter and throughout the year as needed.
Someone who plans to be a student at Andrews for a least one and a half (1.5) years after hire as well as be able to work morning shifts (9am - 12pm ) as this job is very detailed. Filling in for some afternoon shifts may be needed.

Duties and responsibilities

Receives, enters and maintains student insurance forms (including waiver information) and maintains applicable records.  50%
Explains insurance coverage as well as updating documentation required by the company by phone.  100%
Resolves accounting system problems related to insurance data entry.  25%
Searches company records to obtain information requested by students/health care providers.  50%
Mails or gives out specified forms and routes completed forms to appropriate location.  5%
Notifies insurance company of changes in student needs that affect insurance coverage  by phone.  100%
Prepares and submits reports.  10%
Adjusts errors and complaints.  25%
Assist with maintaining job board.  10%
Answer questions regarding on campus employment.  50%
Assist in the appropriate collection and processing of employment   paperwork.  25%
Assist with providing departments with knowledge of both state and federal requirements for employment eligibility, including minors and international students.  20%
Assist in the monitoring and notification of students and their work eligibility in regards to immigration regulations maintaining required student class load.  50%
Assistance with maintaining and updating student employee information. (Rate changes, terminations etc.)  100%
Will serve as a backup to Human Resource functions.
Other reasonable duties that may be assigned from time to time.

Supervisory responsibilities

Reports to the Employment/ Benefits Manager and in her absence directly to the Human Resource Director or Assistant Director. 

Qualifications

LANGUAGE SKILLS
Ability to communicate fluently in English is required.
Ability to read, analyze and interpret general procedures.  Ability to write reports, business correspondence.  Ability to effectively present information and respond to questions from groups of employers, students and the general public.
MATHEMATICAL SKILLS
Basic accounting skills are necessary for the student insurance.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions an decimals.

Technical competencies

N/A

Interpersonal interactions

N/A

Physical demands

N/A

Work environment

No particular work hazards.  Irregular working hours needed especially during registration and billing periods.  Some physical effort but mostly sitting.