UNIVERSITY TOWERS - Admin Asst/Housing Coord UT

Job Classification

  Hourly Full-time (35-40)

Position summary

Provides Administrative and Office support for Director and Assistant Director by handling and managing a variety of tasks as required in helping the office to function at a high level of efficiency and professionalism

Qualifications summary

Four year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience preferred.


Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

• Duties may include scheduling of appointments and meetings as well as answering phones processing mail and other request which come across this person’s desk


• Coordinate the development and placement of housing assignments of students. Assist students in room selection, room changes, roommate issues and charges. Responsible for determining, documenting, and following up with student charges, fees and fines. Coordinate building tours for potential students


• Acts as custodian of resident hall documents, student files, and filing systems


• Assist in the tracking of keys and their inventory, reporting issues and requests to the maintenance director.


• Responsible for the distribution and forwarding of mail and packages.


• Coordinate the reservations of University Tower's common areas including Damazo conference room, auditorium, and activity center.


• Responsible for daily reconciliations and weekly deposits of Guest and Convention income.


• Facilitate residential life communications including but not limited to weekly news letters, web page updates, Facebook, and Orgsync pages.


• Manage office supplies and stocking of inventory.


• Assist the Director and Deans of University Towers as requested

Supervisory responsibilities

• Directly supervise 5-20 student employees as front desk staff and office staff for serving the special needs of students, guests, and conventions.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training student employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining student employees, addressing complaints and resolving problems.  Maintain the organization, logs, and forms of the front desk, keeping the presentation of the area neat, orderly.

Qualifications

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must have a caring and compassionate attitude for students and guests. 
Must have experience in resident hall life issues and roommate issues.


Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

Skilled in Microsoft Office including Word, Excel, Access, Publisher, and Outlook.  Must have the ability to update web pages, Orgsync, Facebook & Twitter accounts.

Interpersonal interactions

Must feel and act comfortably with all the people who interact with this office:  students, faculty, staff, and guests.  Must have a warm and friendly personality.  Must be willing to help "clients" according to their needs.  Must be willing to train and supervise students, and also interact on a professional level with faculty and staff.  Must be a team player and fit comfortably with the office atmosphere and philosophy of advocacy.

Physical demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand, walk, and climb stairs.  Specific vision abilities required by this job include close vision, and ability to adjust focus.

Work environment

Most work is completed at the front desk reception area or a small office.
Must be able to handle multiple interruptions during the work day.