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BOOKSTORE - Asst Bookstore Manager - Textbooks

Job Classification

  Salaried Full-time (75-100%)

Position summary

The Assistant Store Manager (ASM) will report directly to the Store Manager (SM) and will assume the function of the textbook manager. The ASM is responsible for being knowledgeable about all store systems, procedures and department responsibilities, supporting the SM with the store operations. ASM demonstrates knowledge of the bookseller industry and performs duties as the business demands.

Qualifications summary

An ASM should have a minimum of three years of retail management experience. Be able to effectively manage issues with respect while maintaining a calm demeanor, setting a positive example to the store team. The ASM is instrumental in helping to drive sales throughout the entire store, accomplishing this by assigning booksellers work and by managing multiple store projects simultaneously.

Duties and responsibilities

ASM Works with the Store Manager on store sales, gross margin, payroll, expenses, net income and inventory.
May be responsible for purchasing textbooks, and buying merchandise for one or more departments in the store.
Deliver positive financial results through efficient execution of initiatives.
Develops and shares an expertise on digital hardware and resources and ensures that all booksellers are knowledgeable regarding digital items.

Supervisory responsibilities

Manages and executes the daily operations of the store in partnership with the Store Manager and the management team. Evaluates bookseller performance, providing positive and constructive feedback on a daily basis to help ensure that the work environment is positive and productive one. Supervises the booksellers and helps the SM determine workloads for store team.

Qualifications

ASM to demonstrate knowledge of the bookseller industry, delegating and performing duties as the business demands, ensuring consistency with our bookselling culture and maximizing sales by operating a well-merchandised bookstore.
An ASM should have at least three years of retail management experience.
Flexibility in scheduling is necessary, to accommodate the ASM position. 
Compliance at all times with Company Standards, Policies and the Code of Business Conduct and Ethics.

Physical demands

Majority of time on the selling floor, requiring physical activity.
Heavy lifting when shippments of books come in or when the book returns are shipped out.

Technical competencies

Have an advanced knowledge of computers and of Microsoft Office.
Have prior experience with Point-of-Sale (POS) software, and a familiarity of operating cash registers.
To be knowledgeable of store systems and operations.

Interpersonal interactions

Must be able to interact with students, faculty and staff, making sure their needs are met, dealing with all levels of issues.
Provide outstanding customer service to the academic and co-curricular community.

Work environment

Retail sales environment, working with Faculty and Staff as well as students. Ordering, Receiving, Shipping, some heavy lifting, stocking shelves and walking