CONVENTION ADMINISTRATION - Head Housekeeper
Job Classification
Hourly Full-time (35-40)
Position summary
Manages, directs and participates in the cleaning and upkeep of 18 hotel-style guestrooms and their associated areas.
Qualifications summary
- Associates degree and/or managerial experience
- Experience in housekeeping preferably in a hotel setting
- A passion for Customers and Customer Service experiences required
- Attention to detail and an eye for cleanliness
Must be a Seventh-day Adventist in good and regular standing.
Duties and responsibilities
1. Cleans and maintains hotel-style guest rooms and their associated areas.
2.Manages and schedules student workers.
3.Interacts and communicates with the guest reservation desk to aid in a smooth check-in and check-out process for guests.
4.Monitors guestroom supplies and cleaning products. Places product orders when necessary.
5.Monitors guestroom housekeeping budget.
6.Other duties as assigned by supervisors
Supervisory responsibilities
Manage, train, and schedule student workers. Hire, review, and discipline as necessary.
Qualifications
- Associates degree and/or managerial experience
- Experience in housekeeping preferably in a hotel setting
- A passion for Customers and Customer Service experiences required
- Attention to detail and an eye for cleanliness
- Ability to manage and direct student workers
Must be a Seventh-day Adventist in good and regular standing.
Technical competencies
- Need the ability to learn software programs
- Operate a computer
- Drive a golf cart
Interpersonal interactions
- Ability to speak and communicate in English
- Ability to speak a second language is a plus
Physical demands
- Must be able to bend over, twist, and work on hands and knees to perform cleaning duties
- Must be able to carry up-to 50lbs on a regular basis
Work environment
- Work will involve cleaning beautiful guest rooms
- Cleaning laundry with industrial laundry equipment
- Washing dirty linens
- Folding Clean linens