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ITS CLIENT SERVICES - PC Support Specialist

Job Classification

  Salaried Full-time (75-100%)

Position summary

Primary responsibilities are providing network system administration for the desktop, resolution of desktop computer system information technology problems, and providing computer system technical assistance for campus faculty and staff.

Qualifications summary

Two or more years of experience providing technical and customer support for Macs and PCs in a Microsoft Active directory domain environment.


Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities



Supervisory responsibilities

Supervision and guidance of student or temporary technical employees by overseeing job performance, customer relations, and technical proficiency as needed.

Qualifications

Two years’ experience in:




Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



























Interpersonal interactions





Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.