ACADEMIC RECORDS - Stu-Clerical Reg Acad Records

Job Classification

  Student-Regular

Position summary

Fulfillment of transcript requests in Academic Records.

Qualifications summary

Good organizational skills, detail oriented, ability to multi-task, good written and verbal skills, good computer skills, dependability and confidentiality a MUST, ability to work summers, vacations, and breaks highly desired, ability to work a block of time during regular office hours (example 9-12 Monday-Friday)

Duties and responsibilities

Primary duties:  dealing with telephone calls to Undergraduate Records, dealing with students and faculty, scanning, student folder organization and management, filing, assist with graduation processes, data entry, process petitions, process graduation applications, update CAPP information on undergradaute students, other duties as requested by the supervisor

Supervisory responsibilities

N/A

Qualifications

Good customer service skills (interaction with students/alumni)
Organizational skills (time is of the essence; a short work time means working quickly and efficiently)
Detail oriented (accuracy in transcript request entry and processing is essential)
Ability to multi-task (many irons can be in the fire!)
Computer experience (experience with Banner a plus)
Ability to work a block of time (at least one hour at a time can allow much to be accomplished; longer, of course, even more!)
Dependability and confidentiality a must (Working when you say you will be working enables the proper organization of duties. Student confidentiality is of the utmost responsibility.)
Ability to work summers, vacations and breaks highly desired. (Transcripts are requested year round. Students able to work during these "off" times are especially helpful.)
Complete the office skills test at employment office ext. 3570

Technical competencies

N/A

Interpersonal interactions

Must be comfortable working in a team atmosphere.

Physical demands

Sitting at a desk/computer for the period of time you are working. Able to carry up to 20 lbs as necessary (i.e. office supplies).

Work environment

Desk area with computer in office cubicle; the office door opens to the lobby which can be very noisy