ITS Help Desk has New Hours, New Service Location

The ITS Contact Center, which includes the Help Desk and Service Desk, has a few changes for Fall Semester 2012.

• The Help Desk phone support line, 471-6016, has new expanded hours:
  Monday - Thursdays, 8 a.m. - 8 p.m.
  Friday, 8 a.m. - 2 p.m.
   
• The Service Desk is now located in the ITS Computer Lab in Bell Hall, Room 182. Business hours are:
  Monday - Thursday: 5-8 p.m.
  Friday: 12-2 p.m. (Check our website for changes in hours that may occur)
   
• We can now be reached via chat! Visit www.andrews.edu/helpdesk and click on the chat icon to connect with a Contact Center representative. If they are offline, you can leave a message.

Contact ITS Help Desk for more information at helpdesk@andrews.edu.