Friday, September 14, 2012

ITS Help Desk has New Hours, New Service Location

The ITS Contact Center, which includes the Help Desk and Service Desk, has a few changes for Fall Semester 2012.

  • The Help Desk phone support line, 471-6016, has new expanded hours:
    Monday - Thursdays, 8 a.m. - 8 p.m.
    Friday, 8 a.m. - 2 p.m.
  • The Service Desk is now located in the ITS Computer Lab in Bell Hall, Room 182. Business hours are:
    Monday - Thursday: 5-8 p.m.
    Friday: 12-2 p.m. (Check our website for changes in hours that may occur)
  • We can now be reached via chat! Visit and click on the chat icon to connect with a Contact Center representative. If they are offline, you can leave a message.


Contact ITS Help Desk for more information at



Have an Announcement?

Please submit information for the Andrews Agenda by visiting the Agenda submissions page and use your Andrews login and password.

To add an event to the AU Online Calendar, visit the Events submissions page and use your Andrews login and password.

Subscribe to the Andrews Agenda Email

If you would like to receive the weekly Andrews Agenda email, send an email to with "Subscribe" in the subject line.
Andrews University is a Seventh-day Adventist institution of higher education
Phone: 1-800-253-2874     E-mail:
Copyright © 2011 Andrews University
Berrien Springs, Michigan 49104