Andrews University is currently allowed to offer 100% online programs in all states through exemption and operating in a host state under the terms and provisions of SARA.
Andrews University has been approved by the State of Michigan Department of Licensing and Regulatory Affairs (LARA) to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education. It facilitates the ability to offer postsecondary distance education courses and programs by establishing comparable national standards. By participating in NC-SARA, Andrews University is able to offer online courses to a greater number of students in other states more efficiently and cost effectively.
Andrews University wants students to have a positive experience in online education, but recognizes that problems, grievances, and concerns may arise. Andrews University is is required to provide the following information providing the following information for students with unresolved complaints relating to distance education, in compliance with 34 CFR 600.9 and 34 CFR 668.43:
Student with complaints should first go through the Andrews University Student Complaint process. However, if the situation is not resolved, please see the following directions.
For students who are in distance education programs in states that are part of the State Authorization Reciprocity Agreement (SARA), complaints should be directed to Michigan’s portal agency:
Michigan Department of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau
P.O. Box 30018
Lansing, MI 48909
517-241-7000
Click here for Complaint Info & Form.
*Note that there are some complaints that the portal agency does not address. Further SARA Complaint information can be found at nc-sara.org/content/sara-and-students.
Students living in California may address any complaints to the Bureau for Private Postsecondary Education, at this link: bppe.ca.gov/enforcement/complaint.shtml
Students with unresolved complaints may also contact the Higher Learning Commission.
View all States complaint contact information.