Help Desk

Technology Help

  • Contact Center: Live Chat Online or call (269) 471-6016
    password, email, general AU online service access questions
  • Andrews Moodle: dlit@andrews.edu or (269) 471-3960
    Moodle login, course navigation or technical questions about doing assignments
  • Griggs Online (Desire2Learn): d2lgriggs@andrews.edu or (269) 471-6619
    D2L login, course navigation or technical questions about doing assignments

Academic Help

Specific Course Questions

  • Contact course instructor, using email or phone included on the course home page
    questions about assignments, grades and feedback, scheduling, incompletes

General Questions

Tips for Best Service

  • Include your full name, student ID, course name and specific lesson or course page.
  • Details such as the type of computer (MAC or PC) and browser (Chrome, Firefox, Safar, etc.) used, or a screen shot/image can expedite solutions.
Call the University Switchboard
Andrews University is a Seventh-day Adventist institution of higher education
Phone: 1-800-253-2874   E-mail: enroll@andrews.edu
Copyright © 2014 Andrews University
Berrien Springs, Michigan 49104