Get Help Here

Contact Center: helpdesk@andrews.edu or (269) 471-6016
password, email, general AU online service access questions
LearningHub: dlit@andrews.edu or (269) 471-3960
course login, navigation or technical questions about doing assignments
Griggs Online (GIA K-12): d2lgriggs@andrews.edu or (269) 471-6619
D2L login, course navigation or technical questions about doing assignments

Undergrad Registration & Withdrawal: sderegister@andrews.edu or (269) 471-6323
Undergrad Guest Enrollment Support: sderegister@andrews.edu or (269) 471-6323
Undergrad Distance Degree Advising: sdestudents@andrews.edu or (269) 471-3432
Graduate Admission & Registration: graduate@andrews.edu or (269) 471-6321
Graduate Distance Degree Advising: contact advisor using contact info in your IVUE page
Financial advisors contact (assigned by last name)

Contact course instructor, using contact info on the course home page with
questions about assignments, grades & feedback, study pace and incompletes
Math tutoring: math@andrews.edu or 269-471-6662
Writing & general undergrad tutoring: tutoring@andrews.edu or (269) 471-6128

Include your full name, student ID, course name and specific details in full sentences.
For technical issues, include the type of computer (MAC or PC) and browser (Chrome, Firefox, Safari, etc.) and a screen shot is possible.