Students may find it faster and more convenient to:
    borrow books through their public library's interlibrary loan service
    register as community card holders in the academic libraries in their area.
If books are listed as "Available" on the JWL catalog, students with
    U.S. addresses may submit requests directly to JWL by filling out the JWL
    Request Form below without going through their public library.

Andrews dissertations are available online at Andrews University Dissertations
    (Proquest).
Students may purchase Andrews dissertations as well as non-Andrews
    dissertations at their own expense for a reasonable price from UMI/Proquest
    on the Web ProQuest.com or by mail or phone.
UMI-Bell & Howell
300 North Zeeb Road
P. O. Box 1346
Ann Arbor, Michigan, U.S.A. 48106-1346.

North American residents:
Phone: 1-800-521-3042
1-800-521-0600 ext. 3781
Fax: 1-800-308-1586

Residents elsewhere:
Phone: +1 734-761-4700 ext. 2825
Fax: +1 734-997-4210

Unfortunately, JWL cannot borrow dissertations from other libraries and send them
to students who live far from Andrews. Dissertations not owned by JWL may be
obtained more quickly if requested from the local library where the student is
registered. Pick up and return to that library.

Go the nearest library that owns the dissertation as listed in WorldCat and browse or
photocopy pages needed. Contact the Information Desk for assistance if needed.

Some articles can be freely accessed from the World Wide Web.
E-journals and full text articles are available from the JWL Periodicals A-Z list.
Journal articles may be photocopied from libraries in the students' area of
    residence.
Articles which are not available from any of the options above may be requested
    from JWL by filling out one JWL Request Form below per article
For quick delivery, articles may be purchased from Ingenta at the patron's
    expense.

Documents may be purchased from the ERIC Document Reproduction Service.
    Paper, microfiche, fax are shipped the next day; electronic form is immediately
    available for download.
Students in the U.S. may read or copy what they need from the nearest ERIC
    Resource Collection as listed in the Directory of ERIC Resource Collections.
Students in the U.S. may also request the microfiche version through their public
    library's interlibrary loan service because of the need for a microfiche reader.
ERIC documents are available in microfiche form at JWL for students who happen
    to be on campus and are willing to read them in-house with a microfiche reader.

Ellen G. White's works and other SDA materials are freely available on the Web.
Check the:
      JWL Catalog or the
      Adventist Heritage Center (AHC) web sites for archival materials.
For an estimate of cost, submit request for copies by email car@andrews.edu
    or post to:

Center for Adventist Research
James White Library
Andrews University
Berrien Springs, MI 49104-1400
U.S.A.

  INTERLIBRARY LOAN / DOCUMENT DELIVERY

Exclusions: ILL will not process the following items:

• Items which are free on the Web
  
• Textbooks currently in use
  
• Reference books, media, entire sets of books or periodicals
  
• Rare or fragile materials
  
• Books, theses, and dissertations from other libraries
  
• Materials for recreation, entertainment, hobbies, genealogy, etc.
  
• Materials for the needs of friends and family members

Most items requested from JWL arrive within 2 weeks.

Do "Lesson 5 Online Databases" of the tutorial, The Library Primer, and / or
    attend a library instruction class while on campus.
Students in the Leadership program and other School of Education programs
    are encouraged to view the ERIC slide show for searching and ordering
    procedures.

Photocopies of articles are free.
There are charges for overdue books ($1.00/day), damages, losses, or failure
    to follow instructions. No grace period.

A maximum of 10 requests may be submitted within the same week.
To avoid payment of overdue fines, patrons should submit fewer requests if
    requesting items that have to be returned, i.e. books or dissertations.

Periodical article requests are processed electronically from the appropriate
    OCLC FirstSearch database. If article is not found in an OCLC database, one
    JWL Request Form below per title is required for efficient processing.
Requests for JWL books sent by students with U.S. addresses are processed
    electronically from the JWL Request Form. Fill out one form per title for efficient
    processing. We are unable to process requests from students who are not in
    the U.S.
Only complete and accurate citations will be processed. For details, refer to the
    Borrowing Procedures for Off-Campus Students document.

If request is being processed on an OCLC database, press the CANCEL button
    if request has not been submitted.
If request was submitted on an OCLC database, do not press the CANCEL button.
    Call the ILL Office immediately at 269-471-3506 or send a note to ILL.
If request was submitted using the JWL Request Form, send an email message
    immediately to ILL.

JWL books (including theses and dissertations) will be received by U.S. patrons
    only by mail. Photocopies of articles may be received by postal mail or electronic
    delivery regardless of location. Electronic files must be opened within 24 hours
    because of the time limit on the server.

The materials are given a six-week loan period which includes the travel from
    and to the library.
The date due is when the book should be back at JWL. Please allow sufficient
    time for shipping.

Books borrowed from JWL must be returned by UPS or the U.S. Postal Service
    and insured at $100 per book at the borrower's expense to:

Interlibrary Loan
James White Library, Andrews University
1400 Campus Drive
Berrien Springs, MI 49104-1400

Borrowers should retain proof of shipment for a minimum of 90 days.
Photocopies of articles do not have to be returned. They become the patron's
    personal property and must be used in accordance with U.S. copyright laws.

No, however in cases of emergency contact ILL.

Books are considered lost when not returned one month after the due date.
Patrons will be charged no less than $100 for replacement cost which includes
    current purchase price of the book plus processing fee.

Verify that the items requested are not accessible on the Web.
For faster access, consider obtaining items from a nearby library or resource
    center.
Provide accurate citations of items requested.
Keep track of items requested and returned.
Request the number of items that can be read within the time limit set by the
    lending library in order to return them on time.
Give accurate and honest information.
Cancel requests no longer needed.
Respond immediately to communications received about their requests.
Follow up requests two weeks after order has been placed.
Return borrowed items on time and with proper packaging and insurance.
Pay all fines and charges regardless of patron status or position.
Abide by the policies and procedures.
Cooperate with the Library personnel.