a. Do your search and click title of record desired.
b. Click < ILL > from a detailed record of a published book.
c. Fill out form COMPLETELY except "Date Needed" and "Max Cost."
d. Remember to give your Andrews email address and select your dept. and status.
e. Click < Submit >.
f. Wait for notification of arrival and claim immediately at Circulation Desk.

a. From the library's home page, click < For Off-Campus Students > at the menu bar
on the left.
b. Click < Request a book >.
c. On the left column, fill out your personal information and give your Andrews email.
d. On the right column, at Type of Request select < Book >.
e. Fill in the Book Title, Author, Year, and Edition (blue) and Verified (gray) boxes.
Click < Submit >.
f.   Wait for notification of arrival and check out book at Circulation Desk.

1. Verify that full text is NOT in Dissertation Abstracts.

2. Verify that the dissertation is NOT in Library Catalog in print or microfiche.

3. If the dissertation is NOT in Dissertation Abstracts or Library Catalog, borrow from MelCat
for QUICK DELIVERY and COST-SAVINGS.

a. Click < Search MelCat >.
b. Select record with the most libraries.
c. Click < Get this for me! > Select < Andrews University >, then click < Submit >,
d. Type your email address and password, then click < Submit >.
f.   Wait for notification of arrival and check out book at Circulation Desk.

a. Do your search and click title of record in the desired format (book or microform).
b. Click < ILL > from detailed record of the dissertation.>
c. Fill out form COMPLETELY except "Date Needed" and "Max Cost."
d. Remember to give your Andrews email address and select your dept. and status.
e. Click < Submit >.
f. Wait for notification of arrival and check out dissertation at Circulation Desk.
g. For microform copies, use microfiche reader/printer at the Media Center.

a. From the library's home page, click at the menu bar on the left.
b. Click < Request a book >.
c. On the left column, fill out your personal information and give your Andrews email.
d. On the right column, at Type of Request select .
e. Fill in the Book Title, Author, Year, and Edition (blue) and Verified in (gray) boxes.
    Click < Submit >.
f.   Wait for notification of arrival and check out dissertation at Circulation Desk.
g. For microform copies, use microfiche reader / printer at the Media Center.

1. The FASTEST and EASIEST way to locate and request an article is to log on to the
appropriate OCLC database. If you don't know which OCLC database indexes the journal
you are interested in, look it up in < Periodicals A-Z >.

a. Do a search in the appropriate OCLC database and click on title of article.
b. IGNORE the Andrews University icon. Article may be in or < PDF> in that database.
c. Verify availability in other databases while in that OCLC database.
• At External Sources, click to find article in other databases.
  
  Click

  to access full text or click to see library's print holdings.
d. If article is NOT available in electronic or print format, submit a request by clicking
< ILL > from the detailed record of the article.
• Fill out form COMPLETELY except "Date Needed" and "Max Cost."
  
• Remember to give your Andrews email address and select your dept. and status.
  Click < Submit >.
  
• Electronic copies will be sent to your Andrews email with Ariel in Subject line
  (open the .tif files).
  
• Paper copies will be sent to you, preferably via intercampus mail.

a. Verify full text availability. They would either be in < HTML > or < Text + Graphics >
or < PDF >.
b. Verify availability in other databases by clicking on < Journal Linker > or
< Article Linker > if provided. Otherwise, you will have to toggle between the database
and the < Periodials A-Z > list to check where a full text or print copy of the article is found.
c. If full text is not available anywhere, submit your request from the appropriate OCLC
database for QUICK Delivery.
d. If NO OCLC database contains a record of the article, RESORT to this SLOW METHOD:

• From the library's home page, click < For Off-Campus Students > at the menu bar
  on the left.
  
• Click < Request an article >.
  
• On the left column, fill out your personal information and give your Andrews email.
  
• On the right column, at Type of Request select < Journal Article >.
  
• Fill in the Journal Title (blue), Article Title, Article Author, Volume, No. Date, Pages
  (green), and Verified in (gray) boxes.
  
• Click < Submit >.
  
• Electronic copies will be sent to your Andrews email with Ariel in Subject line (open
  the .tif files immediately).
  
• Paper copies will be sent to you, preferably via intercampus mail.

ERIC documents (ED 002 747 - ED 467 875) published in 1958-2002 are in the ERIC microfiche
file at the Multimedia Center but they are NOT listed in the Library Catalog. ERIC (OCLC) has a
majority of the documents in full text and is the best method of submitting an interlibrary loan
request for documents that are not in full text or microfiche.

ERIC indexes articles and documents. For articles, limit to < Journals CIJE > and follow
procedures under Articles as outlined earlier. The following procedures are only
for documents.

1. Verify that the document is not in full text in the database or in microfiche in the Media Center.

a. Log on to the ERIC OCLC database.
b. Search document by title, author, keyword, etc.
c. Limit document type to < Document RIE >.
d. Select document and click title.
e. Click on < View full text in PDF > or < View full text in HTML > to get full document.
f.  If not in full text, go to the Multimedia Center and search ERIC microfiche by ED number.
g. Use microfiche reader-printer at Multimedia Center to read document.

a. From the detailed record click to borrow from another library.
b. Fill out form COMPLETELY
except "Date Needed" and "Max Cost."
c. Remember to give your Andrews email address and select your dept. and status.
d. Click < Submit >.
e. Wait for notification of arrival and check out microfiche at the Circulation Desk.
f. Use microfiche reader-printer at Multimedia Center to read document.

TO RECEIVE

Books / Dissertations / ERIC Documents

1. Pick up books / dissertations / ERIC Documents at the Circulation Desk as soon are
you are notified.
2. Do NOT remove any paper work attached to the book / dissertation / ERIC Documents.
3. Note due date and abide by all regulations set by the lending library.
4. If the material received is on micro-fiche, use the micro-fiche reader-printer at the
Multimedia Center.

1. Photocopied articles may be delivered to you electronically or in paper.
2. For electronically delivered articles, watch for the subject heading "Ariel Document"
and click on the .tif files to open the article. Rotate as needed and save immediately.
3. Paper copies are sent to your address.
4. Do not pass on or distribute article to others in accordance with copyright laws.

Books / Dissertations / ERIC Documents

Return books / dissertations / ERIC Documents with all the attached paper work to the
Circulation Desk ON TIME. Please abide by the loan periods specified by the lending
library so that we can maintain good relationships with other libraries.

Pay attention to any special instructions that accompany the material.
Most photocopied articles are for you to keep but if there is a due date, return to the
Circulation Desk.
Do not pass on or distribute the article to others in accordance with copyright laws.

Books / Dissertations / ERIC Documents

1. THREE DAYS BEFORE the due date, bring the book / dissertations / ERIC Documents
with you and COMPLETELY fill out a Renewal Form at the Circulation desk. The request
must ALWAYS have the ILL number to be processed accurately. Use one Renewal Form
for each item.

2. Submit the completed form with the book to the Circulation Desk and have the book
stamped "RENEWED on (date)" in order for it not to be counted overdue.

3. If you do NOT receive notification of renewal, RETURN the book to Circulation Desk
within TWO WEEKS of the original date due. Overdue fines take effect immediately.

No need to return or renew, unless there are special instructions.

We count on you to help us maintain a good record with the lending libraries so that they will
honor future requests from us. When you lose or damage a borrowed material, please report
immediately to the Interlibrary Loan Office at phone no. 471-3506 or send an email to
ill@andrews.edu. Be ready to pay replacement, processing, and other charges imposed by the
lending library. Do not submit any other requests until the problem has been solved.

Date of Document: April 20, 2006