James White
Library
Interlibrary Loan
Borrowing Policies for On-Campus Patrons
What
is Interlibrary Loan?
Who are eligble?
How long does ILL take?
What items are processed by ILL?
How much does it cost?
How many requests can be submitted?
How are requests submitted?
How are requests cancelled?
How are patrons notified of their requests?
How do patrons check the status of their requests?
Where are items picked up and returned?
Are there renewal privileges?
What happens when a book is lost?
What are the borrower's responsibilities?
What
is Interlibrary Loan?
Interlibrary Loan
(ILL) supports the curricular needs of graduate and undergraduate students
of Andrews University (AU) and the research and teaching needs of AU faculty
and staff by acquiring materials that are not available in James
White Library (JWL). It also directs patrons to libraries where patrons
can access resources themselves without the mediation of ILL.
Exclusions:
ILL will not process the following items:
- Anything that JWL
has in print, microform (including ERIC documents), electronic, or other
formats
- Items which are
free on the Web
- Textbooks
- Materials that
are for recreation, entertainment, hobbies, genealogy, etc.
- Materials for the
research needs of family and friends
- Reference books,
media entire sets of books or serials
- Rare or fragile
materials
Who
are eligble?
Patrons must have
currently validated Andrews ID cards and be JWL users in good standing.
First-time users must attend a library workshop or ask for assistance
at the Information Desk before processing and ILL request.
- Andrews University
students who need items that support their academic research needs.
- Andrews faculty
and staff who have other means of document delivery service should
use JWL ILL service as a last resort. Faculty and staff who need materials
for their graduate work or other jobs outside AU are encouraged to use
the interlibrary loan services of those institutions.
Exclusions:
The following groups of people are not entitled to ILL. They are
encouraged to consult their own libraries for their ILL needs.
- Ruth Murdoch Elementary
students
- Andrews Academy
students
- Family members
of Andrews ID card holders
- Holders of courtesy
permits such as Community cards, Infopass, etc.
How long does ILL take?
- Most items arrive
within 2 weeks.
What
items are processed by ILL?
- Books, dissertations,
or theses are borrowed and returned for the patrons.
- Photocopied
articles acquired for patrons do not have to be returned.
- Microforms
must be returned whenever specified.
How
much does it cost?
- Free to
eligible patrons even if service is costly and labor-intensive.
- Charges
are for overdue ($1.00/day), non-pick up of items ($5.00/per item),
damages, losses, or failure to follow instructions. No grace period.
How many requests can be submitted?
- No more than 10
requests within the same week.
- To avoid renewals
and paying overdue fines, patrons should submit fewer requests if borrowing
items that have to be returned.
How are requests submitted?
How are requests cancelled?
- Press Cancel
button if request has not been sent.
- Phone ILL
office right away if request has already been sent.
How
are patrons notified of their requests?
- Books, Dissertations,
or Theses - Written or phone notices are sent to patrons instructing
them to pick up materials from the Circulation Desk.
- Periodical articles
- Articles are delivered electronically or by postal mail to
the patron.
How
do patrons check the status of their requests?
Two weeks after
ordering, patron must check the Circulation Desk or
call the ILL Office to see if the books requested have arrived.
Notices sent to patrons may be lost or in transit.
Where
are items picked up and returned?
- Circulation
Desk for pick up, renewals, and returns.
- Follow lending
restrictions carefully.
- Patron may ask
for receipt for items returned.
Are
there renewal privileges?
Yes in cases
of emergency only.
- Renewal depends
on patron's circulation records and if lending library agrees.
- No phone
renewals.
- Properly filled
out request forms (one per item) must be submitted to the Circulation
Desk no less than 3 workings days before due date.
- Patron can keep
book until notified of new date and must keep new date attached
to book until it is returned.
- Immediatley return
book if renewal is not granted.
What
happens when a book is lost?
- Books are considered
lost when not returned one month from date due.
- Patron will
be charged replacement cost which includes processing fee and any
other charges placed by the lending library.
What
are the borrower's responsibilities?
- Verify that items
requested are not in the library holdings or accessible on the web or
in other nearby libraries or resources.
- Provide accurate
citations of items requested.
- Make correct analysis
of citations.
- Keep track of items
requested and returned.
- Request the number
of items that can be read within the time limit set by the lending library
in order to return them on time without frequent renewals.
- Give accurate and
honest information about themselves and the items requsted.
- Cancel requests
no longer needed.
- Respond immediately
to communications received about their requests.
- Follow up
requests two weeks after order has been placed.
- Pay all fines and
charges.
- Abide by the policies
and procedures.
- Cooperate with
the Library personnel.
The ILL Office reserves
the right to accept or reject requests depending on the circumstances.
Patrons who abuse the system, present problems, or refuse to abide by
policies and regulations will forfeit their interlibrary loan privileges.
Policies are subject to change at any time. Patrons are responsible for
abiding by U.S. copyright laws. The ILL Office does not hold any responsibility
for patron's violation of copyright laws.
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