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| Information Services Personnel |
ADMINISTRATION
Head: Cynthia Mae Helms
Office: Rm. 221
Phone: (269) 471-6260
Email: helmsc@andrews.edu
Responsibilities: Administration and supervision; planning and organizing; coordinates reference, interlibrary loan, off-campus, and instruction services. Responsible for the career and reference collections; works with the database librarian in developing the electronic reference collection; participates in reference services and library instruction
Reference Associate: Judith Nelson
Office: Rm. 223
Phone: (269) 471-3639
Email: nelsonj@andrews.edu
Responsibilities: Secretary-treasurer of department; coordinates the department’s student employees; responsible for information desk schedule; supervises the reference student assistants; participates in general reference service; maintains the reference room, supplies, and statistics; assists in processing reference and career resources; serves as associate supervisor of Interlibrary Loan.
CAREER INFORMATION CENTER
Head: Cynthia Mae Helms
Office: Rm. 221
Phone: (269) 471-6260
Email: helmsc@andrews.edu
Responsibilities: Develops this 10-year browsing collection of career books which can be checked out for a 3-day loan; responsible for the library’s career budget. Collection includes books on careers, institutions of learning, job hunting, resume writing, scholarships, fellowships, & loans, internships, study abroad, etc. Receives book promotions by mail.
INTERLIBRARY LOAN
Interlibrary Loan Librarian: Cynthia Mae Helms
Office: Rm. 221
Phone: (269) 471-6260
Email: helmsc@andrews.edu
Responsibilities: Supervises the interlibrary loan office; serves as consultant for interlibrary loan questions; entrusts day to day activities to the interlibrary loan manager.
Interlibrary Loan Manager: Muritha Mutale
Office: Rm. 231
Phone: (269) 471-3506
Email: mmutale@andrews.edu
Responsibilities: Contact person for mediated interlibrary loan transactions and MeL Delivery; manages the interlibrary loan office and the department workroom; supervises the interlibrary loan students; handles daily processing of all requests from our patrons and other libraries.
DATABASES
Database Librarian: Silas M. Oliveira
Office: Rm. 222
Phone: (269) 471-6263
Email: silas@andrews.edu
Responsibilities: Contact person for subscriptions, trials, renewals, updates to reference, periodical index, and career databases. Receives database recommendations, leads in the evaluation process of databases, and sets up training sessions.
LIBRARY INSTRUCTION
Instruction Librarian: Lauren Matacio
Office: Rm. 233
Phone: (269) 471-6062
Email: matacio@andrews.edu
Responsibilities: Coordinates and provides library instruction; contact person for library instruction requests and instruction lab reservations; responsible for content, methodology, assessment of classes/workshops, upkeep of instruction lab in coordination with Systems; participates in reference services.
OFF-CAMPUS LIBRARY SERVICES
Off-Campus Services Librarian: Silas M. Oliveira
Office: Rm. 222
Phone: (269) 471-6263
Email: silas@andrews.edu
Responsibilities: Contact person for Andrews University’s off-campus programs; handles questions dealing with off-campus library services and access; promotes the library’s off-campus service; participates in library instruction and reference services.
REFERENCE COLLECTION
Head: Cynthia Mae Helms
Office: Rm. 221
Phone: (269) 471-6260
Email: helmsc@andrews.edu
Responsibilities: Manages the general reference budget; keeps the reference collections up to date; receives promotions by mail.
REFERENCE SERVICES
Reference Librarian: Silas M. Oliveira
Office: Rm. 222
Phone: (269) 471-6263
Email: silas@andrews.edu
Responsibilities: Serves as the resident expert for reference/research questions; coordinates individualized reference services, such as electronic reference and reference consultation services; participates in general reference and library instruction services.