Kevin Merrill

Address: 10143-2 Rangeline Rd. Berrien Springs, MI 49103

Phone: 906-236-2740

Email: merrillk192@gmail.com


Objective

  • Apply the knowledge of computing I have gained while continuing to learn new technologies.

Experience

  1. IT Supervisor

    Adventist Information Ministry 3/2007 - 5/2008

    • Decision making of equipment upgrades, projects, and hiring
    • Developed code in Delphi 7, PHP, Phone system handlers, and C# to fit the needs of a call center
    • Network administrator over call center with several T1s using Interactive Intelligence phone system (VoIP)
    • Managed 2 support assistants to fulfill helpdesk requirements

  2. Support Technician

    Department of Engineering & Computer Science, Andrews University 9/2004 - 3/2007

    • Set up and maintain network
    • Support and repair over 50 computers
    • Manage ghost images
    • Manage software licenses

  3. Sales Representative

    Howard Performing Arts Center, Andrews University 9/2003 - 8/2004

    • Ticket Sales
    • Maintain sales website
    • Building upkeep

  4. Manager

    Wendys of Marquette Inc. Marquette, MI 5/1997 - 8/2003

    • Customer Service
    • Run shifts
    • Maintain point of sale system


Education

  1. B.S. Computer Science

    Andrews University Berrien Springs, MI 2007

    • 3.35 grade point average
    • 40+ hours community service
    • Member of Wind Symphony
    • Secretary of Engineering & Computer Science Club

  2. High School Diploma

    Marquette Senior High School Marquette, MI 2003

    • 3.9 grade point average
    • Member of Wind Symphony
    • Acted in musical


Volunteer Experience

  1. Tutor 09/2002 - 05/2003
    • Math tutor
    • Sixth grade student increased grade by 2 letters
  2. Counselor 05/2003 - 06/2004
    • Health camp counselor
    • Aided in campers' safetey and community
    • Taught two fishing classes
  3. Campus Ministries 09/2005 - 09/2006
    • Disbursed food and toys to poverty stricken children
    • Helped young children understand Biblical stories
    • Picked up children from their homes in Benton Harbor, MI
  4. Family Group Leader Summer 2005
    • Andrews University orientation
    • Guided group through activities

Qualifications

  • Delphi 7/Pascal
  • PHP
  • Perl
  • MySQL/PostgreSQL/Access/Firebird/Interbase/FoxPro/MSSQL
  • HTML/XHTML
  • CSS
  • CMS
  • Linux/Windows/MacOS X
  • Networking
  • Ghost/Clone
  • Phone System (VoIP)
  • Problem Solving
  • Leadership
  • Customer Service
  • Communication
  • Team Player

References

  1. William Wolfer
    • Department Chair
    • Engineering & Computer Science
    • Andrews University
    • Berrien Springs, MI 49104-0370
    • 269-471-6879
    • wolferb@andrews.edu
  2. Dr. Roy Villafane
    • Associate Professor
    • Engineering & Computer Science
    • Andrews University
    • Berrien Springs, MI 49104-0370
    • 269-471-3384
    • villafan@andrews.edu
  3. Derek Bradfield
    • Director
    • Howard Performing Arts Center
    • Andrews University
    • Berrien Springs, MI 49104
    • 269-449-7055
    • bradfield@andrews.edu
  4. Genny Erdmann-Lipp
    • Head Manager
    • Wendy's of Marquette
    • P.O. Box 836
    • Marquette, MI 49855
    • 906-228-3663
    • wenmqt@hotmail.com