DEAN - GRADUATE STUDIES - Graduate Student Assistant

Job Classification

  

Position summary

The Graduate Student Assistant position covers a broad area of responsibilities.  This dynamic working environment will require that the assistant be able to multi-task between secretarial activities and major projects relating to prospective graduate students.  The position requires that the student be comfortable with communicating and relating to people

Qualifications summary

• Effective communication skills - is friendly, very personable, customer service oriented and has great phone and people skills


• Software skills - ability to use the Microsoft Office Suite

Duties and responsibilities

• Phone triage, customer service phone calls, mailing, email management, scheduling, data entry and other duties


• Answers phone and is able to provide a friendly voice to assist prospective students with questions, concern and requests


• Other enrollment projects may be assigned

Supervisory responsibilities

N/A

Qualifications

• Effective communication skills - is friendly, very personable, customer service oriented and has great phone and people skills


• Software skills - ability to use the Microsoft Office Suite


• Independent worker - is able to work independently on projects, does not require much supervision and is able to take initiative


• Detail oriented - ability to pay attention to details


• Reliable


• Fast Learner


• Be able to work 20 hours a week and willing to participate and assist in weekend projects as needed


• Proficiency in Spanish and/or other languages is preferred

Technical competencies

N/A

Interpersonal interactions

N/A

Physical demands

Ability to continuously stand or walk. 

Work environment

Generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting.