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ENROLLMENT SERVICES - Communication Systems Coord

Job Classification

  Salaried Full-time (75-100%)

Position summary

Executes and manages marketing and communication plans for Enrollment Management and other departments. Manages student staff and graduate assistant with the day-to-day execution of processes, supervisors electronic information delivery, and data entry, customized mailings, ensures student coverage of Switchboard Operations, and the Enrollment inventory of promotional materials. Works to executes and implement automated electronic communication using the CRM, and merging of hardcopy processes to online. Provides support services to Enrollment Management and other departments as needed.

Qualifications summary

REQUIRED SKILLS

Leadership skills, planning and organization skills, needs to be detail oriented, have excellent customer service philosophy, holds managerial skills, must be a self-starter and motivator of staff, be a visionary, and also have a good understanding of Banner, HTML coding, CRM software (Microsoft Dynamics) and major software suites (Microsoft). Ability to troubleshoot and decipher communication plan discrepancies and other mediums that will aid in effective communication.


Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

Recruit (CRM) Software 



Communication



Enrollment



Supervisory responsibilities



Qualifications

EDUCATION and/or EXPERIENCE

Required an associate’s degree or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. Bachelor’s degree preferred.

LANGUAGE SKILLS

Able to read, write, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Able to write reports, business correspondence, and procedure manuals. Able to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

MATHEMATICAL SKILLS

Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Able to apply concepts of basic algebra and geometry.

REASONING ABILITY

Able to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. Able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

N/A

Interpersonal interactions

Must be able to interact with students, faculty and staff, making sure their needs are met, dealing with all levels of issues. 

Provide outstanding customer service to the academic and co-curricular community. 

Physical demands

A successful individual will be able to meet the physical demands described here to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. This job requires the employee to:

- sit for periods of a few hours at a time

- use hands with freedom

- reach out with hands and arms

- stand and walk

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  This position works in an open floor plan with a desk positioned to view the room of student workers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Evening and weekend work are often required as it relates to enrollment and registration events year-round.