HOWARD PERFORMING ARTS CENTER - Stu/Box Office Assistant Howard Perf Art Ctr

Job Classification

  Student-Regular

Position summary

Assist management with operations for the Howard Performing Arts Center.

Qualifications summary

To perform this job successfully, an individual must be reliable and have excellent customer service skills.

Duties and responsibilities

• Perform box office duties including; ticket printing and sales, answering and returning calls, appropriate reporting, and other secretarial duties as needed by management.


• Provide assistance to Howard Center management in maintaining and updating the Howard Center website.


• Assist with the upkeep of social media platforms for the Howard Center.


• Assist with the execution of all events; concert series, University ensemble group performances, guest performers, facility renters, recitals, tours, classes and rehearsals.

 

Supervisory responsibilities

N/A

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements  listed below are representative of the knowledge, skill, and/or ability required.

Language Skills - The ability to articulate Howard Center procedures and policies, mission and vision, both written and oral to customers is required. The ability to write reports, business correspondence, and to effectively present information and respond to questions from both internal and external customers is essential.

Mathematical and Computer Skills - Familiarity with Microsoft Office Suite; ability to work with Excel spreadsheets for report preparation and bank deposits.

Technical competencies

Competence with Microsoft Office suite, Adobe Creative Suite, and social media platforms.

Interpersonal interactions

• High level of customer focus and a positive, service oriented personality


• Respectful, approachable attitude and team oriented spirit


• Receptive to feedback, willing to learn and embraces continuous improvement

Physical demands

They physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to conduct building tours and demonstrations which require mobility throughout the building. During performances there is considerable walking and standing. Occasionally there are more physical requirements including the setup of tables and chairs, moving of equipment on and off stage, dismantling and set up of risers and other physical tasks as necessitated by the various performances.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate. During certain performances, the decible level may be high in which case high-fidelity ear plugs are provided.