DEAN - GRADUATE STUDIES - Graduate Student Assistant

Job Classification

Position summary

The Graduate Student Assistant position covers a broad area of responsibilities. This dynamic working environment will require that the assistant be able to multi-task between secretarial activities and major projects relating to prospective graduate students. The position requires that the student be comfortable with communicating and relating to people.

Qualifications summary

To perform this job successfully, an individual must be reliable and have excellent customer service and computer skills and is also able to work well in a team environment.

Duties and responsibilities

Answers phone and is able to provide a friendly voice to assist prospective students with questions, concern and requests

Scans and upload documents, process transcripts and other data entry duties

Email, schedule appointments and mail documents when necessary

Assists Graduate Enrollment Coordinators in diverse enrollment tasks, including the analysis of documents and students’ applications

Support the Graduate Enrollment Office in various events.

Other enrollment projects as assigned

Supervisory responsibilities

N/A

Qualifications

Effective communication skills: is friendly, personable, customer service oriented and has great phone and people skills

Ability to use the Microsoft Office Suite

Ability to use or willingness to learn Banner is preferred

Independent worker - is able to work independently on projects, does not require much supervision and is able to take initiative

Detail oriented - ability to pay attention to details

Willing to participate and assist in weekend projects as needed

Proficiency in Spanish and/or other languages is preferred

Technical competencies

Ability to use Microsoft Office Suite

Ability to use or willingness to learn Banner

Ability to use or willingness to learn Recruit.

Interpersonal interactions

Must be very customer-serivce orientated and have a friendly phone manner while assisting prospective students with questions, concern and requests.