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CAMPUS SAFETY - Dispatch Officer

Job Classification

  Hourly Full-time (35-40)

Position summary

This position is posted for the filling of a full-time day shift position.

The responsibilities of this position are to fulfill the needs of a Dispatch Officer, capable of working in the Dispatch Division. Primary responsibilities include providing for the safety of the campus through a myriad of responsibilities, including responding to emergencies, requests for assistance, through use of communication systems as well serving as primary liaison between the public and the Office.

The position is considered an essential employee and will be responsible to work a regular shift schedule that can include; working during a section of a 24 hour day, working weekends and holidays, including during Sabbath hours.

Qualifications summary

Associate’s degree from two-year college or university; or two years related experience and/or training; or equivalent combination of education and experience. Any military and/or law enforcement experience is preferred. Candidate must pass a criminal background check and drug screening. Candidate must meet qualifications in several areas, including skills in computer use, language, reasoning, and physical requirements. Candidates capapble of being cross-trained as a Patrol Officer are preferred. 

Duties and responsibilities



Supervisory responsibilities

N/A

Qualifications



Technical competencies



Interpersonal interactions

This position is a customer service position as the main point of contact for Campus Safety with the public. The employee is expected to meet the objectives of Campus Safety while promoting a Christian, friendly environment, both to our diverse campus as well as within the office.

Physical demands

While performing the essential duties of this job, the employee is regularly required to use hands to handle or feel objects, tools, or controls. The employee is regularly required to use other senses to talk, hear, taste, and/or smell. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is regularly required to sit, stand, jump, climb, balance, stoop, kneel, and crouch. The employee must occasionally lift and/or move more than 100 pounds, frequently lift and/or move up to 50 pounds, and regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employee may also be required to work in/be exposed to, all weather conditions associated with the State of Michigan.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While it is impossible to predict all situations that someone might encounter while performing their duties, it is understood, that employees are expected to primarily operate in a customer service/office type setting. Employees are also regularly assigned to work out of the University Gatehouse, where they will be working at service window interacting with vehicles entering and exiting the campus. Due to the nature of security work, during these common activities an employee might be confronted with potentially dangerous situations associated with security type work.