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HIGHER EDUCATION - Online Quality Assurance Specialist

Job Classification


Position summary

The Online Quality Assurance Specialist for the Department of Digital Learning and Instructional Technology (DLiT) will provide highly skilled professional service to meet the instructional design needs of faculty who are teaching online or blended courses. Provide service in the areas of: a) quality assurance; b) documentation and resource creation; c) project support and maintenance; and d) supporting online course design. The Online Quality Assurance Specialist will report to the online Course Manager.

Qualifications summary

Duties and responsibilities

Supervisory responsibilities


Technical competencies

Interpersonal interactions

Physical demands

Must be able to focus on a computer screen for length of time

Work environment

The DLiT office is a semi-open space with moderate noise. Customers come and go, receiving assistance from multiple team members. Multiple meetings with customers may occur in a semi-open space at the same time.