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LIBRARY - Resource Sharing Manager

Job Classification

  Hourly Full-time (35-40)

Position summary

Manages the Interlibrary Loan Office under the direction of the head of patron services by organizing and processing all incoming and outgoing interlibrary loan requests using the OCLC Worldshare interlibrary loan software, the Clio interlibrary loan transaction management software, by maintaining good relations with the patrons, departments, and the institutuions served.

Also acts as an assistant to the stacks manager/building manager and backs up the circulation desk manager as needed.

Qualifications summary

Bachelors degree preferred; understands the library's cataloging classification system; ability to search the library's public online catalog; ability to learn and use sophisticated library specific software such as the Innovative library automation system, ability to search relevent biblographic databases, possesses excellent analytical and problem solving skills.

Good writing and speaking skills in English. Ability to work with statistics; possesses basic accounting for processing invoices.

Supervisory experience; good interpersonal skills


Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities



Supervisory responsibilities

Hires, trains, schedules, evaluates, and supervises student assistants in the Interlibrary Loan office. Ability to work with a culturally and ethnically diverse workforce.

Back up supervisor for the Circulation Desk Manager and the Stacks/Building Manager student workers.

Qualifications

Bachelors degree preferred. Understands the library's organization and classification system; use the library's online catalog; search relevant databases; possesses excellent analytical and problem solving skills.

Two-three years experience working in an academic library. Good writing and speaking skills in the English langusge.

Need ability to work with statistics and basic accounting skills for processing invoices.

Need problem solving skills, sequential and logical reasoning, abilty to interpret the interlibrary loan requests received and exercise careful decision-making in choosing the best procedure to follow in retrieving the need resource.

Supervisory experience. Ability to work with a culturally and ethnically diverse workforce.

Computer literate; ability to learn and use sophisticated library specific software such as the Innovative library automation system, OCLC Worldshare, Libanalytics and Clio ILL transaction software.

Good interpersonal skills


Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

Learns, uses, and maintains working knowledge of department equipment as it pertains to interlibrary loan work and service delivery and instructs library assistants in the use of this equipment. Examples are photocopies, printers, personal computers, and scanners.

Uses complex, library-specific, software applications such as Sierra (current version of the library automation system from Innovative, Interfaces, Inc., CLIO interlibrary loan software, OCLC WorldShare interlibrary loan module, Libanalytics for interlibrary loan statistics, various online bibliographic databases and public access catalogs.

Uses standard office software programs such as word processing, spreadsheets and email to carryout duties in an effective and efficient manner.

Interpersonal interactions

Establishes good working relationships with patrons (students, faculty, staff, and local community), departments and institutions from around the world.

Has cultural competencies to function well on a campus that ranks in the top 10 in the nation for cultural and ethnic diversity.

Physical demands

Works at a computer for long periods of time throughout the work day; lifts heavy boxes, sorts through dusty packages and books; walks, stands, and stoops when retrieving library materials; pushes heavy books carts, etc.

 

Work environment

The work environment is a heated and air-conditioned open office setting. There is moderate noise from office printers, traffic from student and staff moving through the open office area, and some conversations with patrons or colleagues. Books accumulate dust and can aggrevate allergies.