ALUMNI GENERAL - Stu-Alumni Caller
Job Classification
Student-Regular
Position summary
We are looking for a technologically capable student with excellent telephone communication skills. This position will be focused on calling campaigns for the Alumni office that will include calling to pre-populated lists of alumni and friends.
Qualifications summary
Applicants must be proficient in using a computer. Must be able to do data entry efficiently and accurately as they will need to document the phone contact in Banner database.
Must be able to perform tasks assigned in an efficient manner with accuracy.
Must be able to work in at least 2-hour blocks.
Duties and responsibilities
- Make phone calls via provided VoIP system.
- Talk to Alumni and friends regarding particular items assigned.
- Make record change updates as they come in via phone/email or website.
Supervisory responsibilities
None
Qualifications
- Reasonable degree of computer proficiency
- Excellent verbal and written English skill
- Ability to learn and understand database modeling and workflow
- Ability to work in a low supervisory environment
Technical competencies
N/A
Interpersonal interactions
Must be comfortable interacting on a phone with alumni and friends, must be able to effectively operate with minimum supervision.
Physical demands
Must be able to perform simple physical tasks such as lifting light to medium boxes, helping with physical event setup, lifting tables and chairs. Must be able to drive a golf cart as needed.
Work environment
Quiet and brightly lit office environment