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UNIVERSITY TOWERS - Maintenance Supervisor

Job Classification

  Hourly Full-time (35-40)

Position summary

The maintenance supervisor works under the direction and guidance of the Residence Hall Director.  Approximately 10-15% of the supervisor’s work week is spent in leadership and training and 85-90% is spent in personal response to maintenance needs, routine duties, preventative maintenance, and work orders.

Qualifications summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed in the full position description are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

The supervisor’s general responsibilities are to:

Supervisory responsibilities

Directly supervises 2-6 student employees, as budget allows.  Responsible for the training and supervision of workers on policies, procedures, and skills needed to accomplish jobs at hand.  Carries out supervisory responsibilities in accordance with applicable laws, Andrews University and the residence hall’s organization’s policies with budgetary allowance.  Is responsible for the overall direction, coordination, and evaluation of these areas.

The following are to be done in consultation with the Residence Hall Director:



Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.


Must have skills in leading and building a team to work together and efficiently.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, proportions, percentages, and to draw and interpret bar graphs.


Ability to apply common sense understanding to carry out a variety of instructions furnished in written, oral, diagram or schedule form.  Ability to solve problems and deal with a variety of variables in a variety of circumstances regarding organizational decision, priorities, time lines, and interpersonal conflicts. 


Basic computer skills in WordPerfect and Word are necessary.  Ability to retrieve and send emails.  Some knowledge of Spanish would be helpful.

Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

Duties by Detail

The maintenance supervisor ensures that the following detailed duties are responded to in a timely manner and according to schedule through personal attention and allocation of the maintenance team.

Interpersonal interactions


Basic English reading, writing, and communication skills are necessary.  Ability to read, comprehend, and interpret documents such as instructions, correspondence, memos, job descriptions, safety rules, maintenance instructions, product usage instructions and procedures manuals.  Ability to write simple correspondence, memos, and routine reports.  Ability to communicate effectively using good public relationship skills with one-on-one, small group situations, employees, residents, other departments, businesses, and contractors.

Physical demands

While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle or feel; reach with hands and arms; stoop, knee, crouch, or crawl; and talk or hear.  The employee is occasionally required to stand sit, and taste or smell.  The employee must occasionally lift and/or move up to 70 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perceptions and attention to tiny detail.

Work environment

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme heat.  The noise level in the work environment is usually moderate.