UNIVERSITY TOWERS - Maintenance Supervisor
Hourly Full-time (35-40)
The maintenance supervisor works under the direction and guidance of the Residence Hall Director. Approximately 10-15% of the supervisor’s work week is spent in leadership and training and 85-90% is spent in personal response to maintenance needs, routine duties, preventative maintenance, and work orders.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the full position description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be a Seventh-day Adventist in good and regular standing.
Duties and responsibilities
The supervisor’s general responsibilities are to:
- Maintain the internal and selected external parts of the residence hall building and guest rooms, and keep it in a good state of repair and decorative order.
- Maintain residence hall and guest room equipment and facilities, keeping them in a ready and usable state for residents, conventions, and guests.
- Train and guide maintenance personnel, in proper use of equipment, maintenance operations, and guidelines outlined in the facility management resource manual.
- Organize and submit semesterly work schedules for maintenance student workers to the Residence Hall Director and Custodial Supervisor.
- Obtain, review, and prioritize work orders from personal observations, cognito forms and various sources.
- Allocate routine duties, periodic duties, and work orders to maintenance personnel and communicates with the resident upon completion.
- Submit a work order log to the Residence Hall Director as requested listing date work order submitted, and completion date.
- Ensure the timely response and completion of routine and emergency duties.
- Plan, organize, and complete special projects and needs as directed by the Residence Hall Director.
- Report to Plant Service for rectification any tasks beyond the supervisor’s scope.
- Compile and submit inventory reports and purchasing requests as directed according to schedule for: supplies, equipment, tools, paints, electrical, plumbing, vacuum parts, audio visual equipment, smoke detectors, fire extinguishers, desk keys, lofts, and screens.
- Order and acquire tools, parts, and supplies as necessary or directed.
- Attend and participate in meetings as scheduled with the residence hall director and Custodial Supervisor.
- Meet daily work schedule and respond to emergency call after hours and on weekends as available to do so.
- Participate and coordinate staff to work with Custodial Department in preparing rooms for student move-in days, large summer conferences, guest room repairs and maintenance, or as directed by the Residence Hall Director.
- Follow-through in the end of year maintenance needs.
- Remove and replace room carpet each summer as directed by the Residence Hall Director utilizing internal student maintenance workers.
- Communicate with residents regarding maintenance concerns/needs including, but not limited to, the preventative maintenance schedule.
- Help with special projects and special events as requested by deans staff.
- Work with the Maintenance Supervisors and student teams from the other residence halls on Residence Life projects as directed.
Directly supervises 2-6 student employees, as budget allows. Responsible for the training and supervision of workers on policies, procedures, and skills needed to accomplish jobs at hand. Carries out supervisory responsibilities in accordance with applicable laws, Andrews University and the residence hall’s organization’s policies with budgetary allowance. Is responsible for the overall direction, coordination, and evaluation of these areas.
The following are to be done in consultation with the Residence Hall Director:
- Scheduling of maintenance personnel
- Staff hiring, training, and evaluations
- Daily management of maintenance staff
- Daily facility inspections
- Employee time card review
- Planning of functions for department
- Job description changes and assigning and directing work
- Encouraging and confronting employees
- Addressing complaints and resolving problems
EDUCATION and/or EXPERIENCE
Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
LEADERSHIP AND TEAM BUILDING SKILLS
Must have skills in leading and building a team to work together and efficiently.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, proportions, percentages, and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out a variety of instructions furnished in written, oral, diagram or schedule form. Ability to solve problems and deal with a variety of variables in a variety of circumstances regarding organizational decision, priorities, time lines, and interpersonal conflicts.
OTHER SKILLS AND ABILITIES
Basic computer skills in WordPerfect and Word are necessary. Ability to retrieve and send emails. Some knowledge of Spanish would be helpful.
Must be a Seventh-day Adventist in good and regular standing.
Duties by Detail
The maintenance supervisor ensures that the following detailed duties are responded to in a timely manner and according to schedule through personal attention and allocation of the maintenance team.
- Check, repair, and replace: screens, blinds, beds, mattresses, carpet, chairs, desks, desk locks, ceiling tiles, vacuums, vents, lights, smoke detectors and/or batteries, door latches, light receptacles, faucets, sinks, toilets, towel racks, shower doors, closet doors, baseboards, etc.
- Adjust room temperature controls
- Check, clean, and organize mechanic rooms, maintenance workshop and office to ensure cleanliness and safety
- Clear trash, check screens, etc. around exterior entrances and building perimeter
- Ensure proper storage and handling of flammable liquids, paints, etc.
- Routine maintenance and changing of locks of resident doors, desks, and mailboxes
- Set up and removal of audio visual equipment, tables, chairs, lighting, decorations, and other special effects for programs and special events in conjunction with the Custodial Supervisor
- Moving of furniture, bunk and debunk beds as needed for conventions, and as requested
- Inventory of beds upon request
- Upholstery of room chairs
- Treatment of all resident and public drains, showers, sinks, and toilets as scheduled and as needed
- Painting of all interior student rooms, lobby, hallway, restroom, etc. areas
- Refinishing and construction of wood and furniture products and projects
- Receive Maintenance deliveries and store in designated locations and help with any large deliveries as directed by the Residence Hall Director
- Clean chapel and resident room vents
- Continue progress on general and room comprehensive maintenance inventories
- Maintain a working supply of blinds, beds, room chairs, and maintain extra vacuums
- Check and maintain Desk, RA, and Housekeeping vacuums
COMMUNICATION AND LANGUAGE SKILLS
Basic English reading, writing, and communication skills are necessary. Ability to read, comprehend, and interpret documents such as instructions, correspondence, memos, job descriptions, safety rules, maintenance instructions, product usage instructions and procedures manuals. Ability to write simple correspondence, memos, and routine reports. Ability to communicate effectively using good public relationship skills with one-on-one, small group situations, employees, residents, other departments, businesses, and contractors.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle or feel; reach with hands and arms; stoop, knee, crouch, or crawl; and talk or hear. The employee is occasionally required to stand sit, and taste or smell. The employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perceptions and attention to tiny detail.
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme heat. The noise level in the work environment is usually moderate.