DEAN - GRADUATE STUDIES - International Credential Assistant

Job Classification

  Hourly Half-time (20-29)

Position summary

Under the guidance of the International Education Manager, assists in the admissions process of international students.

Qualifications summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the full position description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

• Becomes familiar with the various international and domestic educational systems.


• Completes transcript evaluations, both domestic and international.


• Contacts prospective students, campus personnel and representatives from academic institutions via email or phone.


• Assists with administrative work as needed; this may include maintaining spreadsheets; filing documents and copying or scanning documents. 


• Assists with analysis of international grading systems.


• Must be a team player, customer-service driven, possess a strong work ethic and an understanding of the importance of confidentiality


• Assists International Education Manager with other responsibilities as needed.

Supervisory responsibilities

None

Qualifications

Bachelor’s degree preferred. Previous experience in enrollment office settings and with admissions and international student admissions processes preferred.


Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

Able to use effectively and efficiently the basic Microsoft suite, particularly Excel, as well as able to quickly learn and use the CRM - Recruit and relative interactions within Banner.  Able to communicate effectively and professionally by phone and email.

Interpersonal interactions

Able to work effectively with excellent customer service skills with all constituencies include prospective students and their parents, student workers, the Enrollment team, and people from academic and support departments across campus.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required:

• to sit and talk / listen


• to regularly stand and walk


• to drive authorized vehicles


• specific vision abilities include close vision, color vision, and ability to focus

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The noise level in the work environment is usually moderate.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Evening and weekend work are often required as it relates to enrollment and registration events year-round.