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Job Classification

  Hourly 3/4-time (30-34)

Position summary

Provides customer service to individuals needing the Human Resources department services and assists with the employment processes, as well as other duties that may be assigned. The applicant must be able to work in a fast paced environment managing multiple priorities at the same time.

Qualifications summary

Proficiency in office/clerical/computer skills needed; these can be acquired by study and /or experience. A minimum of six months to a year is required to become acquainted with the institution and procedures of the job.  The candidate must be able to show that they have a history of providing great customer service, organized, prioritization and excellent communication skills are needed. Accuracy and confidentiality is a must. Willing to put in extra hours as needed.

Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

Assist with maintaining job board and web page.

Answer questions regarding on-campus employment.

Assist in the appropriate collection and processing of employment paperwork.

Assist with providing departments with knowledge of both state and federal requirements for employment eligibility, including minors and international students.

Assist in the monitoring, entering data and notifying students about their work eligibility in regards to immigration regulations on maintaining required student class load. 

Assistance with maintaining and updating student employee information. (Rate changes, terminations, etc.)

Mails or gives out specified forms and routes completed forms to appropriate location.

Assist in creating/generating letters for employees.

Assist in the administration of office skills tests to all student employee applicants.

Access to student and staff records, hence, confidentiality is required for all information viewed or received

Supervisory responsibilities

Assist with supervising student employee(s).



Proficiency in office/clerical/computer skills needed.  These can be acquired by study and /or experience.  A minimum of six months to a year is required to become acquainted with the institution and procedures of the job.  High organizational, prioritizing and communication skills are needed.  Accuracy and confidentiality is a must.  Willing to put in extra hours at the beginning of each semester and throughout the year as needed.


Ability to communicate effictively in English is required.

Ability to read, analyze and interpret general procedures. Ability to write reports, business correspondence. Ability to effectively present information and respond to questions from groups of employers, students and the general public.


Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions an decimals.

Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

Must be computer literate and able to manage Microsoft Office packages.  Must have the ability to speedily learn, understand, and creatively use Banner, word processing, spreadsheets and database programs. 

Interpersonal interactions

Ability to work with all types of personalities in challenging situations as well as posse tact, empathy and good telephone manners.

Must  be alert and accurate especially under great pressure which usually comes at registration times.  Ability to relate to employees in a professional yet compassionate manner.  Must be able to help create and maintain a calm and controlled atmosphere during intense confrontations.

Physical demands

Some physical effort but mostly sitting.

Work environment

No particular work hazards. Irregular working hours needed especially during registration and billing periods.