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STUDENT SERVICES - Asst to Student Life Adminstrn

Job Classification

  Hourly Full-time (35-40)

Position summary

The Assistant to Student Life Administration assists the Vice President and AVP in creating a vibrant and caring campus culture that fosters the optimum quality of student life and holistic development for Andrews University students. The Assistant exercises independent initiative and judgment in providing support for Student Life administrators in a comprehensive scope of responsibilities including those of an executive administrative assistant as well as processes related to programming, student intervention, care, and conduct protocols, student records and budget management, and special projects. The Assistant also supports the Assistant Vice President in co-curricular communications and records management.

Qualifications summary

To successfully do this job, an individual must be able to perform a wide range of professional related tasks and be able to work independently as well as with directives. This job requires exceptional organizational and multi-tasking skills with strong interpersonal qualities to navigate the challenging pressures of a complex and fast-paced environment that offers crucial services, care and processes for University students.  A Bachelor’s degree is preferred. 


Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

The following responsibilities require extensive knowledge and deep understanding of the mission, values and operations of the University and Campus & Student Life.

The Assistant to Student Life Administration manages the training and supervision of student office assistants and a team of student ushers and performs the following responsibilities and other duties as assigned by the Vice President.

Support Services for the Vice President for Campus & Student Life



















Student Life Office Management Responsibilities









Support to the Assistant Vice President





Support to the Assistant Vice President and Co-curricular Records Management















Communication Processes





Supervisory responsibilities

Supervises the hiring, training and scheduling of 11 student employees in accordance with established policies—one student may be assigned the responsibilities of head usher.

Qualifications

To successfully do this job, an individual must be able to perform a wide range of professional related tasks and be able to work independently as well as with directives. This job requires exceptional organizational and multi-tasking skills with strong interpersonal qualities to navigate the challenging pressures of a complex and fast-paced environment that offers crucial services, care and processes for University students.

The requirements listed below are representative of the knowledge, skill and/or abilities required.

Education and/or Experience

A Bachelor’s degree is preferred. Proven experience in a high-level, fast-paced, multi-cultural environment, is strongly desired.

Customer Service, Communication and Language Skills

Exceptional skills in customer service skills as well as oral and written communication skills are required. This includes the ability to read and communicate in fluent English, as well as to understand a wide variety of documents pertaining to the Higher Educational sector.

Technical and Mathematical Skills

Advanced computer and internet research skills including knowledge of MS Office (Word, Excel, PowerPoint, Outlook, Publisher) and Web design. Ability to do basic math as well as higher level analysis of financial reports.

Critical Thinking and Reasoning Ability

Ability to think critically and to analyze a wide variety of high-level problems to assess situations with great perception and to use discretion in responding to difficult situations.

Ability to apply common sense understanding to carrying out various types of directives.

Relational Skills

Exceptional gifts in interpersonal relationship building as well as conflict management to provide the most effective customer services for students, parents, faculty, administrators and external entities with a high level of professionalism and confidentiality.

The ability to foster and maintain a caring, congenial attitude, especially in stressful, complex situations.

Exceptional gifts in people and customer service skills to work effectively with students, parents, faculty, administrators and the public with a high level of professionalism and confidentiality. Ability to maintain a caring, congenial attitude especially in stressful, complex situations.


Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

Able to competently use Microsoft Office suite, Banner, ivue, and other campus computer systems.

Interpersonal interactions

Must be comfortable interacting with students, parents, and faculty/staff.in sometimes emotionally charged situations and have a deep interest in being part of a care team for our students. 

Physical demands

The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to walk, stand, climb and to use the senses of sight, touch, hearing, speech, and smell.

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The noise level in the work environment is usually moderate, but can be high. Frequent interruptions, noise, and high traffic are common and privacy is limited.