LAMSON HALL - Housekeeping Supervisor
Job Classification
Hourly Full-time (35-40)
Position summary
The custodial supervisor works under the direction and guidance of the Lamson Hall Dean. Approximately 20-25% of the supervisor’s work week is spent in leadership and training and 75-80% is spent in personal response to custodial needs, routine duties, and projects to ensure clean, orderly, well maintained, safe, and attractive conditions for the residents and guests of Lamson Hall.
Qualifications summary
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the full position description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be a Seventh-day Adventist in good and regular standing.
Duties and responsibilities
The supervisor’s general responsibilities are to:
- Maintain the internal and selected external parts of the Lamson Hall building, and keep it in a good state of cleanliness and decorative order.
- Maintain Lamson Hall equipment and facilities, keeping them in a ready and usable state for residents, conventions, and guests.
- Train and guide custodial personnel, in proper use of equipment, custodial operations, and guidelines outlined in the facility management resource manual.
- Organize and submit semesterly work schedules for custodial staff and students to supervisor.
- Obtain, review, and prioritize projects from personal observations and various sources.
- Allocate routine duties, periodic duties, and projects to custodial personnel.
- Submit a project log to supervisor on a weekly basis listing date project request submitted, completion date, and signature of employee that completed the job.
- Ensure the timely response and completion of routine and emergency duties.
- Plan, organize, and complete special projects and needs as directed by your Supervisor.
- Fulfill appointed housekeeping duties in assigned areas.
- Report to Plant Service and/or Custodial for rectification any tasks beyond the supervisor’s scope.
- Compile and submit inventory reports and purchasing requests as directed according to schedule for: supplies, equipment, linens, kitchen supplies, paperware, cleaning supplies, trunk room, dressers, and chairs.
- Order and acquire supplies as necessary or directed.
- Attend and participate in meetings as scheduled with the supervisor.
- Attend and participate in bi-weekly Facility Management worships/meetings, rotating, in consultation with the Maintenance Supervisor, responsibility for leading out.
- Meet daily work schedule Monday-Friday and every other Sunday and respond to emergency call after 5:00 pm and on weekends as available to do so.
- Participate and coordinate staff to work with Maintenance Department in preparing rooms for student move-in days, large summer conferences, guest room readiness, or as directed by your supervisor.
- Help in the End of Year Room Inventory Report and follow-through of custodial needs as indicated in the report.
- Communicate with residents regarding custodial concerns/needs including, but not limited to, the carpet cleaning schedule.
- Help with special projects and special events as requested by deans’ staff.
- Assist with and train staff in resident checkout procedures.
- Assist with voluntary service residents.
Supervisory responsibilities
Directly supervises student and staff employees. Responsible for the training and supervision of workers on policies, procedures, and skills needed to accomplish jobs at hand. Carries out supervisory responsibilities in accordance with applicable laws, Andrews University and Lamson Hall’s organization’s policies with budgetary allowance. Responsible for the overall direction, coordination, and evaluation of these areas.
The following are to be done in consultation with your supervisor:
- Scheduling of custodial personnel
- Staff hiring, training, and evaluations
- Daily management of custodial staff
- Daily facility inspections
- Employee time card review
- Planning of functions for department
- Attendance of 1 management regional conference per year
- Job description changes and assigning and directing work
- Encouraging and confronting employees
- Addressing complaints and resolving problems
Qualifications
Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Basic English reading, writing, and communication skills are necessary. Ability to read, comprehend, and interpret documents such as instructions, correspondence, memos, job descriptions, safety rules, maintenance instructions, product usage instructions and procedures manuals. Ability to write simple correspondence, memos, and routine reports. Ability to communicate effectively using good public relationship skills with one-on-one, small group situations, employees, residents, other departments, businesses, and contractors.
Ability to apply common sense understanding to carry out a variety of instructions furnished in written, oral, diagram or schedule form. Ability to solve problems and deal with a variety of variables in a variety of circumstances regarding organizational decision, priorities, time lines, and interpersonal conflicts.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, proportions, percentages, and to draw and interpret bar graphs.
Must be a Seventh-day Adventist in good and regular standing.
Technical competencies
Basic computer skills in WordPerfect and Word are necessary. Ability to retrieve and send emails. Some knowledge of Spanish would be helpful.
Interpersonal interactions
Must have skills in leading and building a team to work together and efficiently.
Physical demands
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle or feel; reach with hands and arms; stoop, knee, crouch, or crawl; and talk or hear. The employee is occasionally required to stand sit, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perceptions and attention to details.
Work environment
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and extreme heat. The noise level in the work environment is usually moderate.