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CONVENTION ADMINISTRATION - Stu-Cust Guest Housng/Conv Svs

Job Classification

  Student-Regular

Position summary

This is an 'as needed' job.  Work may be inconsistent.  Must work independently or in teams to physically clean 17-23 guest rooms, and surrounding common areas, as well as guest room laundry.
This person should have an out-going personality with a service-minded character of putting others first. 
We clean and service rooms every Sunday-Friday, with some on-call time possible occassionally. Schedules will be set by supervisor as coordinated with students' availability. The bulk of the room cleaning work will happen between guest Check-Out time at 11am and Check-In at 5pm. Sundays are typically heaviest guest check-out days.

Qualifications summary

Must be at least 18 years old, have an eye for detail, be motivated to work quickly and diligently even if working alone. A valid US Driver’s License helpful to drive a golf cart,
Must be trustworthy to complete tasks to the standard of cleanliness required. Cleaning work experience is a plus.
Must be meticulous in communicating to supervisor, and others in housekeeping team, that jobs have been completed by filling in a printed checklist.
              

Duties and responsibilities

Duties will include working with chemicals and machines Sunday-Friday to do laundry and clean rooms, conference room, hallways, bathrooms, floors, windows, appliances, and carpets in guest hallways.
Services and changes towels/bedding for occupied guest rooms daily.
Keeps cabinets stocked with guest supplies daily at the Front Desk.
 

Supervisory responsibilities

May occasssionally help train in new employees or supervise team, if asked, in the absence of the Head Housekeeper.

Qualifications


  1. A passion for Customers and Customer Service required.

  2. Attention to detail, thoroughness, and an eye for cleanliness necessary.

  3. Reliabilitiy to report to work as scheduled. Supervisor reserves the right to release employees from duty early on light days.



Technical competencies

N/A

Interpersonal interactions


  1. Ability to speak and communicate in English

  2. Ability to speak a second language is a plus

  3. Must be comfortable interacting with guests, residents, and staff of the building, working in teams, alone, and taking instruction from other co-workers functioning in a supervisory capacity.



Physical demands


  1. Must be able to bend over, twist, and work on hands and knees to perform cleaning duties

  2. Must be able to move quickly, lift, carry up-to 50lbs on a regular basis, fold laundry, push/pull small machines, have full range of motion in all limbs, navigate stairs, and do physical labor through-out entire shift.



Work environment

Strive to maintain a quiet, orderly, peaceful guest hallway while working so guests and employees can pass through. Some duties may be time-sensitive for that reason.