COMPUTING - Administrative Student Assistant - Computing

Job Classification

  

Position summary

Assists the Administrative Assistant for the Department of Computing in serving the academic departments of the college.

Qualifications summary

Excellent customer service and interpersonal skills; proficiency with computers and technology; experience with web/video editing/social media/advising skills and Microsoft Office.  Comfortable interacting on the phone; exceptional written and oral communication skills.

Duties and responsibilities

Daily Duties:

• Answer phone and email correspondence with clients


• Check voicemails and respond appropriately


• Assist faculty, staff, students, and visitors to the CP with their needs


• Replenishes copier and printer with paper


• Keep the copier room and supply cabinet clean and organized

Periodic Duties:

• Clean up dishes and kitchenette area in the workroom


• Design posters for CP events and initiatives

Irregular Duties:

• Clean/rearrange furniture in Whirlpool Room or other areas, if needed


• Walks documents to the administration building as needed


• Other duties as assigned

Supervisory responsibilities

N/A

Qualifications

Please outline in greater detail all required qualifications for applicants. Examples include degrees required or skills required in areas such as language, math, reasoning, computers or technical

• Exceptional written and oral communication skills


• Fluency in English required


• Proficiency with computers and technology


• Microsoft Office experience


• Organizational skills


• Scheduling skills


• Dependable/reliable


• Customer service and phone skills


• Ability to handle information of a sensitive nature with confidentiality 


• Flexible (ability to change priorities of tasks)


• Length of stay - 1 year minimum, longer is highly desired

Technical competencies

• Ability to use a copier, printer, telephone, and voicemail system


• Ability to produce professional documents using Microsoft Office Suite or other software (graphic design or layout editing a plus)


• Must be able to maintain, format, and interact with multi-sheet spreadsheets


• Social media marketing skills a plus

Interpersonal interactions

• Strong social skills required for assisting visitors with questions or directing them to the appropriate faculty or staff member


• Regular interaction with faculty and staff in a support role


• Interact with students and help them with questions or concerns and occasionally motivate them to come to an CP event or field trip

Physical demands

"Most be able to lift 85 pounds"

• Sitting at a desk/computer for the period of time you are working


• Occasional moving of furniture or boxes


• Must be able to lift upwards of 40 pounds on an occasional basis

Work environment

• Typical office environment with limited noise or equipment hazards.

 
NOTE:  No personal business will be allowed during work hours (scheduling personal appts, school work, etc.).