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ITS CLIENT SERVICES - Stu-Tech/Para Reg ITS Helpdesk

Job Classification

  Student-Regular

Position summary

The Helpdesk Technician is primarily responsible for assisting (via phone, email, or in person) those who are experiencing procedural or technical difficulties with the use of any Andrews University-related IT applications, resources and services and ensures that an effective solution is provided to the customer.



The preferred candidate will be in a computer-related field of study.

Please note that ITS does not provide sponsorships. All applicants must be authorized to work in the United States.

Qualifications summary



Duties and responsibilities



Supervisory responsibilities

N/A

Qualifications



Technical competencies

N/A

Interpersonal interactions



Physical demands



Work environment