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BOOKSTORE - Asst Mgr Bookstore
Job Classification
Salaried Full-time (75-100%)
Position summary
The Assistant Store Manager (ASM) will report directly to the Store Manager (SM). The ASM is reponsible for being knowledgeable about all store systems, procedures and department responsibilites,supporting the SM with the store operations. ASM demonstrates knowledge of the bookseller industry and performs as the business demands.
Qualifications summary
The ASM in instrumental in helping to drive sales throughout the entire store, managing and acomplishing multiple projects simultaneously to ensure the proper execution of the workload. Must demonstrate a calm demeanor and manages issues appropriately and with reepect, setting a positive example to the store team.
An ASM should have at least three years of retail management experience.
Must be a Seventh-day Adventist in good and regular standing.
Duties and responsibilities
Works with the store manager on store sales, gross margin, payroll, expense, net income and inventory.
May be responsible for receiving and/or buying merchandise for one or more departments in the store.
Delivers positive financial results through efficient execution of initiatives.
Develops and shares an expertise on digital hardware and resources and ensures that all booksellers are knowledgeable regarding digital items and services the bookstore offers.
Supervisory responsibilities
Manages and executes the daily operations of the store in partnership with the store manager.
Help the store manager with bookseller performance by providing positive and constructive feedback of the booksellers to the store manager, to help ensure that the work environment is positive and productive.
Qualifications
ASM should demonstrate knowledge of the bookseller industry, delegating and performing duties as the business demands, ensuring consistency with our bookselling culture and maximizing sales by operationg a well-merchandised bookstore. An ASM should have at least three years of retail management experience.
ASM's are expected to work a majority of the time in the Textbooks and on the selling floor, which requires Physical activity. Flexibility in scheduling is necessary.
ASM's must comply at all times with Company Standards, Policies and the Code of Business Conduct and Ethics.
Must be a Seventh-day Adventist in good and regular standing.
Technical competencies
Must be able to work well with all kinds of computer systems as well as reconile money on a daily basis.
Interpersonal interactions
Must be able to interact with students, faculty and staff, making sure their needs are met, dealing with all levels of issues. Must provide outstanding customer service to the academic and co-curricular community.
Physical demands
ASM's are expected to work a majority of the time on the selling floor, and shipping and recevieing areas, all of which requires pysical activity such as standing for long periods of time.
There is heavy lifiting required when shippments of books come in, unpacking and shelving books and repacking and shipping books for all book returns to be sent out.
Work environment
Retail sales environment, working with Faculty and Staff as well as students. Ordering, receiving, shipping, heavy lifiting. stocking shelves, cashiering, walking and standing for long periods of time.
Can be very physiclally demanding.