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Job Classification

  Hourly 3/4-time (30-34)

Position summary

Assists the Executive Director of Undergraduate Recruitment & Admissions with day-to-day admissions office processes, with a focus on international freshmen applications, and assists with tasks as assigned by the Executive Director.

Qualifications summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in the full position description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

UG Admissions Tasks Performed: 

Application Processing (15%) 

  • Evaluate international secondary documents for admissions purposes 

  • Processes application decisions, withdrawals, and deferrals 

  • Assist with FTIAC application decisions for domestic FTIACS during NAD tour and other busy times of the cycle 

  • Supports the entire team as needed to ensure department goals are met 


Admissions Data Entry & Document Processing (15%) 

  • Enters paper applications in Recruit as received 

  • Updates student records and application in Recruit 

  • Enters in Recruit and BANNER all transcripts and supporting documents received 

  • Enters in Recruit ACT/SAT scores received from students, schools, or Andrews Counseling & Testing Center 

  • Enters TOEFL scores received from students or CIEP 

  • Ensures applications, transcripts, and other important supporting documents are scanned to BDM 

  • Assists with preparing documents for Admissions Committee meetings 

  • Downloads applications and supporting documents received from the Adventist Enrollment Association (AEA) 

  • Downloads transcripts received from E-Script, National Clearing House, and Parchment 

  • Downloads documents received via the email 


Manages Admissions Phones & Email (15%) 

  • Replies to communication sent from applicants, registrars, or other individuals in regard to admissions processes, policies, and general information received via  

  • Maintains the inbox organization for better productivity  

  • Records e-mail communication in Recruit, when possible 

  • Assists students, parents, AU faculty and staff when they call UG Admissions in regard to admissions policies, processes, and general information 

  • Returns call of individuals who left voice messages  

  • Contacts prospective students or registrars when specific information is needed 

  • Records phone calls in Recruit, when possible 


Special Projects (5%) 

  • Assists the Executive Director on the following special projects: 

  • Cross-referencing lists from BANNER and Recruit 

  • Maintaining UG enrollment reports 

  • Purging old files during Summer 

  • Assists with First Stop and other Visits and Recruiting events 

  • Assists with Executive Director expense reports 

  • Other projects as assigned 

Supervisory responsibilities

As needed to assist with supervising UG Admissions student workers


EDUCATION and/or EXPERIENCE: Bachelor’s degree preferred.  Previous experience in enrollment office settings and with admissions and international student admissions processes preferred.

LANGUAGE SKILLS: Able to read, analyze, and interpret general technical procedures or governmental regulations.  Able to write reports, business correspondence, and procedure manuals.  Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS: Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Able to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Able to deal with problems involving several concrete variables in standardized situations.

Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

Able to use effectively and efficiently the basic Microsoft suite as well as able to quickly learn and use the CRM - Recruit and relative interactions within Banner. Able to communicate effectively and professionally by phone and email.

Interpersonal interactions

Able to work effectively with excellent customer service skills with all constituencies include prospective students and their parents, student workers, the Enrollment team, and people from academic and support departments across campus.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required:

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Evening and weekend work are often required as it relates to enrollment and registration events year-round. Moderate noise as offices are open office areas.