HIGHER EDUCATION - Admin Asst SDE
Job Classification
Hourly Half-time (20-29)
Position summary
The SDE Administrative Assistant is responsible for supporting the smooth operations of the School of Distance Education, including consortium faculty processing and support, managing the departmental finances, organizing training events and resources, conducting data analysis on the effectiveness of online programs, and preparing reports and statistics. One graduate student is assigned to this position to assist with the operations.
Graduate students who will be on campus for at least two years are welcome to apply for this position.
Qualifications summary
- Bachelor’s degree preferred; OR equivalent combination of education and experience
- Strong writing skills, with the ability to write in a clear and lively style
- Excellent people skills, with a passion for customer service
- Ability to follow-up and ensure full completion of tasks
- Use of Microsoft Office applications, including, Word, Excel, PowerPoint
- Experience using a learning management system (i.e. Moodle/LearningHub) preferred
Must be a Seventh-day Adventist in good and regular standing.
Duties and responsibilities
- Manage the department finances, record keeping, and ordering
- Provide quality support for adjunct faculty
- Ensure problem resolution and satisfactory results for reported problems and issues
- Ensure adjunct faculty follow Andrews procedures and policies
- Organize training events and workshops
- Analyze data for online programs and courses and prepare summary reports and statistics
- Keep accurate records in Access
- Supervise student worker
- Manage the associate dean's calendar and communication
- Manage document changes such as the bulletin and consortium catalog
- Provide support in the maintenance of the School of Distance Education websites
- Gather and coordinate annual reporting of statistics for online learning
- Other duties as assigned
Supervisory responsibilities
Supervises one graduate student
Qualifications
- Bachelor’s Degree preferred
- Strong writing skills, with the ability to write in a clear and lively style
- Excellent people skills, with a passion for customer service
- Intermediate to advanced skill in the use of Microsoft Office applications, including, Word, Excel, PowerPoint, Access
- Knowledge of web content management systems and Photoshop preferred (or willingness to learn)
- Ability to maintain financial records, and analyze data
- Supervision skills
- Ability to work in a collaborative team
- Ability to maintain detailed and accurate record keeping
- Values diversity of thought, backgrounds and perspectives
- Ability to be flexible, resilient, and adaptable to changing priorities
- Ability to work in a fast-paced environment with tight deadlines
- Experience using a learning management system (i.e. Moodle/LearningHub) preferred
Must be a Seventh-day Adventist in good and regular standing.
Technical competencies
N/A
Interpersonal interactions
- Excellent people skills, with a passion for customer service
- Ability to follow-up and ensure full completion of tasks
- Supervision skills
- Ability to work in a collaborative team
Physical demands
Must be able to focus on a computer screen for length of time
Work environment
The Department of Digital Learning and Instructional Technology is a fast-paced, collaborative work environment. We are always learning from each other, sharing ideas, giving feedback, and celebrating successes. The DLiT office is a semi-open space with moderate noise. Customers come and go, receiving assistance from multiple team members. Multiple meetings with customers may occur in a semi-open space at the same time.