LIBRARY - Resource Sharing Manager
Job Classification
Hourly Full-time (35-40)
Position summary
Manages the Interlibrary Loan Office under the direction of the head of patron services by organizing and processing all incoming and outgoing interlibrary loan requests using the OCLC Worldshare interlibrary loan software, the Clio interlibrary loan transaction management software, by maintaining good relations with the patrons, departments, and the institutuions served.
Also acts as an assistant to the stacks manager/building manager and backs up the circulation desk manager as needed.
Qualifications summary
Bachelors degree; understands the library's cataloging classification system; ability to search the library's public online catalog; ability to learn and use sophisticated library specific software such as the Innovative library automation system., ability to search relevent biblographic databases, possesses excellent analytical and problem solving skills.
Good writing and speaking skills in English. Ability to work with statistics; possesses basic accounting for processing invoices.
Supervisory experience; good interpersonal skills
Must be a Seventh-day Adventist in good and regular standing.
Duties and responsibilities
Directs efficient day-to-day operation of interlibrary loan services under the direction of the head of public services.
Interprets and enforces university and library procedures and policies in processing ILL requests.
Uses complex, library-specific, software applications such as Sierra, CLIO, OCLC WorldShare module, Sierra modules, Libanalytics, various online databases and public access catalogs.
Uses standard office software programs such as word processing, spreadsheets and email to carryout duties in an effective and efficient manner.
Hires, trains, schedules, evaluates, and supervises student assistants in the Interlibrary Loan office.
Manages the operations of the Interlibrary Loan office; supervising request processing and collection of statistics.
Learns, uses, and maintains working knowledge of department equipment as it pertains to interlibrary loan work and service delivery and instructs library assistants in the use of this equipment.
Writes and revises procedure manuals and job descriptions for interlibrary loan office.
Reviews status of missing and lost materials and reports this status to the Head of Bibliographic Services or other appropriate library faculty for replacement consideration and database update.
Establishes good working relationships with patrons, departments and institutions.
Attends workshops and other continuing education programs as needed.
Also serves as an assistant to the Stacks Manager helping with supervision of students reshelving materials, inventory of the collection, shifting books in the stacks, and other duties as assigned.
Assistant to the Building Manager. Supervises library security and other functions as needed.
Backs up the Circulation Desk Manager as needed. Supervises students checking materials in and out and the operation of the MeLCat book delivery service.
Other duties as assigned.
Supervisory responsibilities
Hires, trains, schedules, evaluates, and supervises student assistants in the Interlibrary Loan office. Ability to work with a culturally and ethnically diverse workforce.
Back up supervisor for the Circulation Desk Manager and the Stacks/Building Manager student workers.
Qualifications
Bachelors degree. Understands the library's organization and classification system; use the library's online catalog; search relevant databases; possesses excellent analytical and problem solving skills.
Two -three years experience working in an academic library. Good writing and speaking skills in the English langusge. Need ability to work with statistics and basic accounting skills for processing invoices.
Need problem solving skills, sequential and logical reasoning, abilty to interpret the interlibrary loan requests received and exercise careful decision-making in choosing the best procedure to follow in retrieving the need resource.
Supervisory experience. Ability to work with a culturally and ethnically diverse workforce.
Computer literate; ability to learn and use sophisticated library specific software such as the Innovative library automation system, OCLC Worldshare, Libanalytics and Clio ILL transaction software.
Good interpersonal skills
Must be a Seventh-day Adventist in good and regular standing.
Technical competencies
N/A
Interpersonal interactions
Establishes good working relationships with patrons (students, faculty, staff, and local community), departments and institutions from around the world.
Has cultural competencies to function well on a campus that ranks in the top 10 in the nation for cultural and ethnic diversity.
Physical demands
Works at a computer for long periods of time throughout the work day; lifts heavy boxes, sorts through dusty packages and books; walks, stands, and stoops when retrieving library materials; pushes heavy books carts, etc.
Work environment
The work environment is that found in most academic and library situations. Will need to interact with colleagues and students throughout the day by email, phone and in person. Some contacts may be stressful; may need to handle difficult interpersonal situations.