SCH OF BUSINESS ADMINISTRATION - Stud Clerical-Reg School of Business Admin

Job Classification

  Student-Regular

Position summary

The Student Office Assistant helps the School of Business Administration (SBA) Chair’s Office operate efficiently and professionally. The position provides administrative and customer service support to the Chair, faculty, staff, students, and visitors. Responsibilities include office support, scheduling, event assistance, digital content, and maintaining an organized and welcoming office environment.

Qualifications summary

• Strong written and verbal communication and excellent customer service skills.


• Strong written and verbal communication and excellent customer service skills.


• Proficient with computers and Microsoft Office, including Word, Excel, Outlook, and PowerPoint.


• Experience with Canva or similar graphic design software preferred.


• Able to maintain confidentiality when handling sensitive information.

Duties and responsibilities

• Answer and respond to telephone calls, emails, and voicemail messages in a professional and timely manner.


• Welcome visitors and assist students, faculty, staff, and guests with questions, requests, and directions.


• Provide general administrative support, including filing, scanning, copying, data entry, document organization, and mail distribution.


• Prepare materials for meetings, workshops, events, and other School activities.


• Assist with class schedules, special projects, and other administrative assignments.

Maintain confidentiality when handling sensitive information.

Supervisory responsibilities

N/A

Qualifications

• Currently enrolled as a university student.


• Strong written and verbal communication and excellent customer service skills.


• Professional, friendly, dependable, punctual, and flexible.


• Comfortable communicating by phone and email and interacting with students, faculty, staff, and visitors.


• Strong written and verbal communication and excellent customer service skills.


• Proficient with computers and Microsoft Office, including Word, Excel, Outlook, and PowerPoint.


• Able to create, format, sort, and maintain spreadsheets, including multi-sheet spreadsheets.


• Experience with Canva or similar graphic design software preferred.


• Comfortable working with photographs, digital content, and social media.


• Able to work independently and as part of a team and follow written and verbal instructions.


• Able to maintain confidentiality when handling sensitive information.


• Willing and able to learn new software, systems, and procedures.


• Fluency in English required; Spanish proficiency is a plus.

Technical competencies

The Student Office Assistant should be comfortable using standard office technology, including computers, printers, copiers, telephones, email, calendars, and cloud-based applications. The student should be able to create professional documents, spreadsheets, presentations, and visual materials using Microsoft Office, Canva, or similar software.

Experience with social media, photographs, digital media, iCloud, and Apple TV is helpful. The ability to learn and use University-specific systems and new technology is required.

Interpersonal interactions

The position requires regular interaction with students, faculty, staff, visitors, and campus partners. The Student Office Assistant must communicate clearly and respectfully, provide courteous and professional assistance, and work effectively with individuals from a variety of backgrounds. The student should be comfortable answering questions, providing information, directing individuals to appropriate resources, and maintaining professionalism and confidentiality.

Physical demands

The position requires the ability to sit and work at a computer for extended periods, as well as stand and walk throughout the office and campus as needed. The student must be able to perform routine office tasks and occasionally move furniture, supplies, equipment, or boxes and lift and carry up to approximately 40 pounds.

Work environment

The position is primarily performed in a typical university office environment with standard office equipment and limited noise. Work may also take place in classrooms, conference rooms, event spaces, and other areas of campus.