DINING SERVICES - Catering Coordinator

Job Classification

  Hourly Full-time (35-40)

Position summary

Assist in the planning, organization, and implementation of all special events and catering for Dining Services. This position supervises the scheduling and training of service staff, planning, delivery, set-up, clean-up, and proper invoicing of daily events. This individual will be responsible for carrying out the events planned by the Catering Manager through client contact to receive signed contracts and updating all appropriate information. This individual will communicate with the Executive Chef and the kitchen team through to the point of service of the event. They will schedule and supervise students assigned to work events and work with the Executive Chef, Cooks, and delivery personnel to ensure timely delivery, décor to the specifications of the guest, and the highest quality of food. Must have proficient computer skills including, but not limited to, Word, Excel and Outlook.
 

Qualifications summary

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 


Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

• Interface with the client at the point of service to ensure the event is carried out to their exact specifications.


• Communicate with, and orchestrate the functions of the kitchen, sanitation, and retail to ensure the highest quality events.


• Set up and decorate events as directed and break down events both on site and around campus.


• Pick-up and deliver items as needed for events.


• Supervise students and ensure that they meet the special uniform requirements and that time is being used efficiently.


• Flexible schedule to accommodate variety of hours needed to coordinate events.


• Computer literate and able to use copy machines to perform calculations and produce documents.


• Reconcile or note and report discrepancies found in records.


• Contribute to the success of the department and be willing to work alongside other programs to ensure success.


• Do other work as requested by supervisor.


• Cooperate with supervisor in adjusting job duties as circumstances require.


• Schedule catering personnel appropriately based upon business needs and events.


• Consistent and efficient completion of all catering paperwork – including schedules, changes, business fluctuations while maintaining a professional, calm and composed demeanor.


• Monitors all events and ensures proper food delivery and pick-up times are met.


• Ensures catering staff is in proper uniform and adhering to unit specific appearance standards.


• Provides feedback and support to employees to further their development.  Counsels as necessary.


• Interact professionally with other employees and customers.


• Maintain all staff payroll in unit timekeeping system; ensure that payroll is submitted accurately and on a timely basis.


• Ensures that all catering orders and event sheets are distributed and updated clearly for all culinary staff.


• Represents the company in a courteous, efficient, and friendly manner in all customer and employee interactions.


• Relays relevant comments from customers directly to supervisors.


• Wrap-up the financial aspect of events to make sure client was properly billed.


• Attends monthly safety meetings and sends the notes to all appropriate parties. Also, informs student workers of appropriate safety updates.

Supervisory responsibilities

Directly supervises several event coordinators and students workers.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Qualifications

At least two years related experience and/or training; or equivalent combination of education and experience. Computer literacy skills are required. 
Must be able to read, write and speak English fluently.  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively to customers or employees of organization. 
Ability to calculate figures and amounts such as discounts, interest, and percentages.  Ability to apply concepts of basic algebra and geometry. Comfort with accounting procedures.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram.
 


Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

N/A

Interpersonal interactions

N/A

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee is required to talk or hear. The employee is required to stand, walk, use hands to finger, handle, or feel and taste and smell. The employee must occasionally lift and/or move 25 pounds or more. Specific vision abilities required by this job include close vision.
 

Work environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Must be able to organize and maintain office atmosphere in midst of distractions. Must be willing to be on call in case of emergencies, e.g. computer shutdowns. Must be able to provide exceptional customer service and perform well under pressure.