HIGHER EDUCATION - Course Manager

Job Classification

  

Position summary

The Course Manager is responsible for overseeing the online course production and delivery process from start to finish, working closely with the Associate Dean for Higher Education, the Instructional Designer, faculty, and editors to ensure a smooth process, a quality product, and efficient contract and pay support for adjunct online faculty. 

Qualifications summary

The candidate should have excellent customer service and writing skills, the ability to manage teams, schedules, budgets, and projects. Ability to maintain detailed records is essential, as well as track record in meeting production schedules with high quality standards. Flexibility, multi-tasking, appreciation of diverse perspectives are all essential for success in this position. Technical skill in Excel and database record keeping is required.


Must be a Seventh-day Adventist in good and regular standing.

Duties and responsibilities

• Build and cultivate positive working relationships with course development partners and bookstore, with an emphasis on teamwork and clear communication


• Manage the entire course development process to meet contract and timeline requirements, and through quality assurance, external review, production and deployment processes


• Direct the day-to-day flow of production, coordinating and communicating contracted editors


• Work closely with the Instructional Designer to ensure that all components of the course development process are followed and supported


• Arrange and oversee editing of online courses


• Provide a final quality control check for online courses before launch each semester


• Coordinate utility testing of technology-based instruction methods and information


• Manage contracts and payments for course authors, interactive and self-paced consortium faculty, editors, external instructional design contractors, external reviewers, and external technical contractors


• Keep detailed records of all online courses and textbooks


• Edit syllabi for consistency and usefulness for advertising courses


• Ensure accuracy and consistency in course records that trigger teacher pay processes


• Manage the course listing of online courses in the Andrews class schedule


• Oversee the Andrews University School of Distance Education Bulletin materials and work with the Associate Dean for Online Higher Education to provide oversight of all online related items in the Andrews University Bulletin.


• Maintain and update the Consortium of Adventist Colleges and Universities Catalog, Registration Packet, and Teacher Challenge Exam Registration


• Additional responsibilities as assigned by the Associate Dean, Online Higher Education

Supervisory responsibilities

• Supervise the course development team

Qualifications

• Bachelor's degree


• Strong writing skills, with the ability to write in a clear and lively style


• Strong project management skills


• Proven ability to collaboratively manage internal and external teams to meet contract, budget and schedule requirements


• Ability to maintain detailed and accurate record keeping


• Track record of meeting aggressive production and publishing schedules while maintaining a high quality bar


• Values diversity of thought, backgrounds and perspectives


• Ability to multi-task while maintaining vigilant attention to details


• Ability to be flexible, resilient, and adaptable to changing priorities


• Constantly looking to apply best practices

Must be a Seventh-day Adventist in good and regular standing.

Technical competencies

• Proficient in Excel and Access and similar technologies

Interpersonal interactions

• Experience in collaborating with product and technology development teams to leverage the latest and best online learning and assessment tools


• Excellent interpersonal and team skills, extremely collegial


• Demonstrated ability to forge effective, collaborative relationships with subject matters experts and external partners in order to deliver high-quality deliverables that meet all parties’ requirements

Physical demands

Must be able to focus on a computer screen for length of time

Work environment

The DLiT office is a semi-open space with moderate noise. Customers come and go, receiving assistance from multiple team members. Multiple meetings with customers may occur in a semi-open space at the same time.