Andrews University Agenda

Andrews University Agenda http://www.andrews.edu/agenda/ News and Events at Andrews University en-us Copyright 2024, Andrews University Sat, 18 May 2024 15:23:00 +0000 Sat, 18 May 2024 15:23:00 +0000 webmaster@andrews.edu webmaster@andrews.edu Safe Computing @ Andrews http://www.andrews.edu/agenda/64200 Don’t Be a Victim! Many people in our Andrews University community get scammed every year. Your email is a vital resource for your time at Andrews, but it can also be a gateway to scammers trying to get the best of you. Stay Safe Online Taking a small amount of time now can save you headaches down the line and perhaps even thousands of dollars! What is phishing? <a href="https://www.andrews.edu/services/its/clientservices/safe_computing.html">Find the answer and more on our ITS website here</a>! Job Offer Scams Does the attached message look like a great opportunity? Look again. This email is from outside of our organization—note the warning label in yellow. It isn’t real. If you receive an unsolicited email or phone call offering a campus job, it is almost certainly a scam. Job offers not given through the Andrews University website should be brought to the attention of ITS Help Desk. Official campus job postings can be found <a href="https://www.andrews.edu/admres/jobs/">here</a>. Quiz Time As scam email continues to threaten your college experience, we at ITS Help Desk encourage you to take a short, yet informative, quiz about “Phishing” <a href="https://phishingquiz.withgoogle.com/">here</a>. Get Help If the legitimacy of an email is ever in question, please forward the email as an attachment to <a href="mailto:helpdesk@andrews.edu">helpdesk@andrews.edu</a> where a technician will look at it and provide you with feedback or instructions. Remember, if something sounds too good to be true, it probably is. Thu, 12 Oct 2023 19:09:29 +0000 Copier/Printer Systems Maintenance Sat. Evening http://www.andrews.edu/agenda/45193 Upgrades to software that is required for copiers and printers on campus will be made on Saturday, March 18 beginning at 8:00 p.m.  The upgrade will be completed as soon as possible but is not expected to be later than noon on Sunday, March 19.  During this time all copiers with a card swipe will not function.  Printing may also be affected so please plan to print in advance of this time. When the upgrade is finished, some people may have to reset their printing defaults from the following web link:  https://www.andrews.edu/printers/default-account.php. If you have any questions or problems, please contact the Helpdesk by phone at (269) 471-6016 or by email at helpdesk@andrews.edu. Thu, 16 Mar 2017 16:44:47 +0000 Dangerous Email Viruses Continuing Threat http://www.andrews.edu/agenda/41155 Over the past few weeks we have had an increase in the number of occurrences of viruses on campus. These viruses are usually spread through email messages with attached files.  The senders use clever methods to entice the reader to think that it is important to look at these files.  Additionally some are utilizing legitimate Andrews email address, sending the email as if it were from an actual person at Andrews University. Some of these viruses encrypt files and ask for a ransom to get the files decrypted. They attempt to encrypt files stored on the computer’s hard drive, external hard drives and flash drives, all shared and network drives and even Dropbox and Google Drive that the user has access to. The result is a loss of all files that are not backed up in some way that is immune to the virus. The following are key recommendations to minimize the damage done to files you access and other files on shared University resources. <ol> <li> Do NOT click on attachments that come from people, known or unknown to you, that you are not expecting.</li> <li> If the message is caught in the email Quarantine it is especially likely to be a virus.  Email from Andrews addresses would only be in the Quarantine if they are sent from off campus servers. Any message from an Andrews email address in your Quarantine message is very likely to be coming from someone impersonating an Andrews person and could be carrying a virus. </li> <li> If you are asked to enable macros in a Microsoft Office product, be very certain that this is a legitimate use of macros and not malware.</li> <li> Make sure that your important files related to Andrews University business are stored on ITS supported network drives or that you have some other method of keeping a backup that is stored offline from your computer. The ITS network drives have backups taken once each day from which files can be recovered.</li> <li> If you suspect that you have this virus, immediately turn off your computer and contact your PC Support Specialist or the ITS Helpdesk (<a href="mailto:helpdesk@andrews.edu">helpdesk@andrews.edu</a>; ext. 6016). The quicker these are caught, the less damage is done to the local computer and to any network or shared drives accessible to it.</li> </ol> If you have any questions about this issue, please contact our <a href="mailto:helpdesk@andrews.edu?subject=Email%20Virus%20Concern">ITS Helpdesk</a>. Tue, 05 Apr 2016 14:14:49 +0000