Assessing Students Remotely

Consider this information in making decisions about the type of assessment and how to proctor online.  

First consider assessment options other than exams.
  • Some ideas to get started: Alternatives to Traditional TestingCreative Final Exam Ideas
  • Through pandemic scenarios, we recommend that exams deemed essential be offered without requiring proctoring. Control access for the specific date and duration scheduled, add an honor code first item, randomize items within sections that assess specific outcomes, and increase reflective, synthesis, and applied learning questions.  Students may be warned that a discrepancy of more than one letter grade between the average of all other graded work and the exam will disqualify the exam.  
If online exams are deemed best, here are set up considerations.
  1. Control access to the exam.
    • Synchronous test taking: in learninghub, you may unhide the exam at the start of the session to make it easier to start a group without a password.  If some students are not present in a group exam zoom session, you may set a password to then control their access until they are in the presence of a proctor later.
    • Asynchronous test taking: add a password when setting up the exam, which will only be accessible by approved proctors
      • NEVER change the password set up if multiple people are proctoring students at different times.
      • User overrides can be set to change start or end time, time allowed, or password for individual students (here's how in learninghub)
  2. Control the testing environment.
    • Lockdown browser is available with exam set up in learninghub, limiting students to the current browser window. As not all devices will allow this app to install, set a simple quiz for pilot and train students.  
    • Timed open book exams simplify proctoring, so you could up to 20 students joining a zoom meeting without sharing their screens and without lockdown browser if there are no limits on internet access.
    • The School of Distance Education Testing Center can assist with proctoring main campus course exams remotely, when their schedule is not full with online course exam proctoring.
    • Randomization of equal value items testing the same outcome is recommended:
      • At least randomize all the items required within each section.
      • If more items are available, note how many to draw from the pool of items for each section.
  3. Draw some/all items from the textbook publisher's digital test bank.
  4. Post info about how to take the exam with the exam review info, and right before the exam in the course space.
    • State the deadline date and time allowed, as well as the period in which they can begin the exam (at least 24 hours for asynchronous, longer for working adults)
    • State what materials can be used during the exam
    • State how to enter the exam (zoom link likely) and who will be proctoring
    • If the proctor is not the teacher, provide instructions with expectations to the approved proctor, and check they are trained in the technology and academic integrity tracking. Enter a user override to change the duration (e.g. from 60  to 90 minutes) for students with accommodations documentation from Student Success.  For other accommodations, students should contact Student Success before their exam time as alternate formats may be needed.
We’re here to help:
And here's a guide to proctoring online using zoom.

Here's how online proctoring works for Andrews online students and a guide for faculty preparing to proctor exams.  

Exam appointment: Simply email or use any online scheduling tool you’re already using, giving student choices in time.  Request they sign in using a computer with audio and video.  Tablets can work if you tell the student the password to enter. Exam appointment: Instructor sets the time, with input from students dispersed remotely.  Tell students to join the meeting with their CELL PHONE.
Send exam session link: 10 minutes before the session start, send the zoom link reminding the individual student to enter with their computer audio and video. Send exam session link:  Send your class meeting link with a reminder 10 minutes before the start to join the meeting with a second device (cell phone, tablet, other computer).  


Verify identity: If the student is unknown to the proctor, ask for a legal photo ID, compare the face with photo, and the name with the name in learninghub (logged in student) Verify identity: – same. A group of students can do this at the same time.
Secure testing space: Ask student to rotate camera slowly, so you can check that materials not allowed during the exam are not within sight or reach.  Request student to show, silence, and place their phone out of reach.  In the unlikely event of losing contact in the zoom, tell students to call you (give the number) right away.  The countdown continues and breaks in visibility compromise academic integrity. Shut down an exam where the student is not reconnected within 10-15 minutes.  Secure testing space: – same. You may review several spaces concurrently, but decide how many is feasible to be sure the space is free of materials that cannot be referenced while taking the exam.  If you don't see their computer, they entered on it rather than their cell phone, so have them re-enter with their cell phone, and then show the room again.


Share screen & close apps:  In zoom, click the green box in the footer menu, then check all apps are closed besides the browser window for learninghub (unless open book, or otherwise specified e.g. writing essays in a word document, or using a spreadsheet).  If in doubt, ask them to click ALT+TAB (windows) or click menu and close all apps (mac).

Close apps and show screen:  Ask students to hold their second device close to the computer screen where they will be doing the exam to show that only learninghub is open (unless open book or otherwise specified). If in doubt, ask them to click ALT+TAB (windows) or click menu and close all apps (mac).

Begin the exam:  If a password is set, request control of the student's screen, type the password, note the timer (top right, highlighted - have them move the zoom video screen if not seen), and the yellow tab on the left which expands a column with each test item showing. If a flag is set, it shows in the navigation side bar, making it easy to return if time allows once reaching the end.   Note students are to keep their video and audio on and not to leave the now-approved exam setting until done.  Begin the exam: If some students will take the exam later, set a password that's easily heard (e.g. enjoy or 22), tell all students to enter, and review how to see the timer and navigation (see left column).  Note students are to keep their video on, and audio unmuted unless you individually ask them to mute due to distracting and unavoidable background noise e.g. kids.  Flex realistically as students are in shared spaces at home.  Such students can waive their hand to catch your attention.
Checking out: Once complete, students are to call out and wait for the proctor to check they've closed the exam session, before dismissing them.  Ask how they felt about the exam, as this is an ideal moment for constructive critique and to hear any perceived errors in exam set up, which a student needs reassurance you've heard (if not the instructor, promise to share the report and encourage the student to email their instructor with specifics before they forget) and errors will be carefully researched. Checking out: Have students waive their hand when done. View their screen and give them a smile and thumbs up, approving them leaving the meeting, if they are out of learninghub.  If not quietly remind them to close out - while you can mute all students so they can't hear each other, all students will hear you speak.

What Ifs: 

  • Computer freezes – try refreshing the screen, wait a minute, exit and re-enter quiz 
  • Lose zoom connection – call student and trouble shoot, allowing to re-enter within 5 minutes
  • Disturbance – pay attention so student sees you are monitoring, usually no comments needed
  • Student asks – clarify within reason, suggest student emails questions to instructor afterward
  • Student upset – listen and clarify, solve if technical or report to instructor, copying student