1. Include information about each type of assessment in the syllabus. If you require online proctoring, include technical requirements (internet, audio, video) that may incur costs not included in tuition and fees. If exams must be taken at a testing center, note who will be responsible for any proctoring service fees.
3. A reminder email from the instructor 2 weeks prior to each exam deadline increases quality of service & student achievement.
4. Build in a reminder and a convenient link to the exam request form again in the exam week. Include (or rather link to) a copy of information from the syllabus explaining the exam format and what to review.
5. Exams must be released at least 2 weeks prior to the exam date. Confirming and communicating with proctors takes time.
6. Exams need to be open 3 to 7 days to accommodate working adults' schedules, time zones and the Sabbath. Setting an exam for just a few hours makes more work for the testing team, instructor, and greater stress and dissatisfaction with students, especially in other time zones and with any learninghub or student technical hitches. Randomizing 60% or more of items on the test/exam will protect the integrity of the exam.
7. Instructors need to be accessible after regular business hours during exam periods, considering that most online students must schedule exams in after-work hours. A cell phone number to text or call is ideal.