James White Library Strategic Plan - 2002
Cover | Preface | Librairies and Change | Themes | Communities | Environment | Knowledge Resources | Human Resources | Appendix
Definition and Vision
The metamorphosis that is taking place within academic libraries is clearly evident in the changing nature of the James White Library clientele. As recently as the early 1990's the library served a campus population of students and faculty, plus a smattering of community users and occasional distant users through interlibrary loan. Today the library's clientele is complex and diverse. It extends from the traditional campus and community users to a growing number of off-campus students enrolled in globally distributed education programs, to students and faculty at international affiliated campuses, to institutional members of the ALICE consortium, and beyond those to an amorphous, unknown and un-numbered body of people worldwide who use the library's website as a gateway to Internet resources.
On the Andrews campus itself there is increasing diversity. Representing a variety of cultures and academic backgrounds, Andrews students have differing needs for library instruction and support.
The James White Library plan calls for the re-design of its services to meet the unique needs of its diverse and multi-cultural communities. Nothing presents a greater challenge to the future James White Library than meeting the informational and research needs of these populations.
Library service at every level will be characterized by an attitude of helpfulness and Christian concern for each library user.
The particular needs of the library's user populations will be determined in a variety of ways -- formal surveys, focus groups, interviews with students and faculty, and program evaluations.
The library will match its services to the information needs of students. This may necessitate the re-design of some services and the introduction of new ones.
The library will provide a complete range of services for off-campus students and their teachers and work collaboratively within the Adventist Distance Education Consortium.
Library services for faculty will include personalized services such as current awareness, self-service document delivery, and provision of research carrels in James White Library.
James White Library will continue to explore and implement ways to work with and assist Adventist higher education institutions globally in developing and sharing library resources.
The Library will continue to provide some information services for the Michiana community and beyond, with special attention to alumni of the university.