Instructions:
Cases 1-5 are your choices for the group case presentations. Choice of a case is on a first-come, first serve basis. Those who choose first will be scheduled first as well. Once you have formed a group, inform the instructor of your group members and preference of case.
In addition to choosing a case, each student is expected to read the all the cases that the other groups in the class will present. These must be read prior to presentation in class. Submit a one-page summary that includes an identification of central issues in each case prior to the class presentation. This will help enable better class discussion following each presentation. These one-page summaries may be submitted electronically as an e-mail attachment. All summaries may be submitted as a single document. Follow APA format.
Case 1. "Managing a Diverse Work Force in Indonesia"
Case 2. "Service Excellence in the Travel Industry: Singapore Airlines"
Case 3. "An American Manager in an Australian Company"
Case 4. "A British Engineer in a Caribbean Bauxite Company"
Case 5. "Kennedy Family Foods: Working for an Old Family Firm"