Kyle W. Swan

Professional Objective

Obtain a position where I can develop as a Business Professional, cultivating a goal of substantial contribution and learning

Education

Andrews University, Berrien Springs, MI             August 2003-Present

•  Bachelor of Business Administration

•  Computer Information Systems                  

•  Anticipated completion date: July 2007

Technical Experience

•  Microsoft: Windows 95/98/ME/2000/XP/2003/Vista, Office Suite, Visio; Macintosh: OS X; Macromedia: Dreamweaver

•  Programming Experience: HTML, XML, PHP, C, C++, C# and Visual Basic

•  Experienced in PC and printer controls, repair, including hardware and software operations

•  Knowledgeable in network infrastructure and development

•  Familiar with systems analysis and design methods, as well as DFD and ERD design

Relevant Work Experience

Andrews University, Berrien Springs, MI             January 2007-May 2007

Project Coordinator [School of Business]

•  Manage and organize the Testing and Implementation Labs for the university computer lab

•  Head team responsible for upgrading the university computer lab system to Microsoft Vista Enterprise Edition and Microsoft Server 2003

•  Ensured system/server compatibility through liaisons with both Dell and Microsoft regarding compatibility and other troubleshooting necessities

Andrews University, Berrien Springs, MI      January 2007-May 2007

Student Teacher [Information Systems Department]

•  Deliver individualized instruction in all areas of the curriculum

•  Prepare and implement lesson plans, including grading and evaluation of student performance

•  Expertise at selecting and using training/instructional methods when teaching new topics

Andrews University, Berrien Springs, MI      January 2004-May 2007

Computer Lab Consultant

•  Manage and maintain domain accounts in a 1400 user domain

•  Troubleshoot network, PC, and printer dysfunctions for students and faculty

•  Collect and report daily cash flow for accurate user account balances

•  Train and direct new lab consultants concerning lab policies and operations

•  Deliver quality customer service by ensuring customer satisfaction, and query resolution

•  Provide technical guidance to students learning Microsoft Office Suite, Visio, HTML, Dreamweaver

Whirlpool Corporation, Benton Harbor, MI      April-May 2006

Database GUI Team Member [Class Project]

•  Correspond daily with Whirlpool Awards Committee for project updates and evaluation

•  Simplify the ERD and DFD models into a Database Design

•  Arrange information from the system users to develop program specifications and test plans and prepare project documentation

•  Prepare and present final project documentation to the Whirlpool Awards Committee

Volunteer Experience

Students in Free Enterprise (SIFE)                  August 2006-Present

Chamber of Commerce Berrien Springs | Eau Claire                 January-March 2007

Web Developer

•  Build the Berrien Springs/Eau Clair County Chamber of Commerce Website

Council for World Class Communities, Benton Harbor, MI               January-August 2006

Web Design, Programming, Teacher

•  Design a dynamic web page for CWCC

•  Develop and implement data blueprints into a functional webpage

•  Present finished project to the CWCC board                  

•  Provide training in software applications.

King Edward VII Memorial Hospital Geriatric Unit, Devonshire Bermuda               May-August 2003

Nurses Assistant                                        

•  Provide care for geriatrics, physically and mentally disabled patients by feeding and fostering patient care, along with reporting patient conditions

•  Coordinate and instruct patient activities, and assist staff with monitoring patient safety during field trips                  

•  Care for all general patient needs and dilemmas