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Interlibrary Loans


Interlibrary loan is a service offered to university students, faculty, and staff for the purpose of acquiring research materials needed to support their curricular needs. The requestor must have a currently validated Andrews University identification card and be a JWL user in good standing. Family members, community card holders, elementary and secondary school students are encouraged to consult their own libraries (academic, public, school, or special) for their interlibrary loan needs.


The library will borrow books and dissertations and acquire photocopy of articles only if they are not available in James White Library in print or electronically in full text. The following requests are excluded: textbooks, pleasure reading, personal research, genealogy, items that are rare or fragile, reference, media, entire sets of books or serials.

Rate and cost:

Each eligible member may process no more than 10 requests per week. Normal turn around time is two or three weeks. There is no charge for processing the requests. There are fines for overdues and for failure to pick up items requested. Since materials are borrowed from other libraries, it is important that materials be returned on time to maintain good relations with the lending libraries. Habitually returning materials overdue and failing to follow correct procedures may result in forfeiture of this service.


Requests must be processed electronically from the correct OCLC FirstSearch database and from the actual record seen on the screen. The requestor should select the interlibrary loan feature only after checking the James White Library catalog and all the library's full text resources. In filling out the form, give the following: Last name, First Name Address Phone number AU ID number Status. Leave the "cost" and "date needed" blank.

Exceptions: When there is no OCLC FirstSearch database that contains the needed journal article, the requestor may fill out a blue card correctly and completely, paste the photocopy of the citation from a standard source (bibliography, printed index), and write down the OCLC number (number in brackets) from the Serials Directory. When a needed book is not found in WorldCat or a dissertation is not found in WorldCat or Dissertation Abstracts, the requestor may fill out the designated cards. For questions or assistance, please go to the reference desk.

Receiving and Returning:

Photocopies of articles will be sent directly to the requestor's address. Notices regarding the arrival of books and dissertations will be sent to the requestor's address. Since lending time varies from library to library, items must be picked up immediately and returned on time at the circulation desk.


Renewals may or may not be granted by the lending libraries because they have their own patrons to serve. It is important to borrow only the number of books that can be read within a very limited time. In extreme cases when renewals are needed, it should be done no later than three days before the due date in order to give time to communicate with the lending library. Please fill out a renewal slip from the circulation desk, keep the book with its original due date, and wait for information from the interlibrary loan office. The book/s must be returned with both the original date due slip and the renewal slip with the renewed date. Books without the renewal slip will be charged an overdue fine when returned after the original date due. No renewals over the phone, please.


A patron who does not have enough time to process an interlibrary loan may select one of these options: 1. Visit a nearby library that carries the title needed and photocopy the needed pages. The periodical title record in the JeWeL catalog lists the libraries in Berrien County with that title. OCLC FirstSearch databases give the libraries with that periodical title. 2. Purchase the article on his/her own credit card through Uncover Web. 3. Purchase his/her own copy of the dissertation from University Microfilms International. Ask for a UMI order form from the reference desk to get a completely bound copy or see the Interlibrary Loan Associate to order an unbound, shrink-wrapped copy.

If a material is too new to be lent by another library and is considered to be an important addition to the James White Library, patrons may fill out the electronic form in the James White Library home page under "Recommendations for Purchase."

Interlibrary Loan Office Hours

Monday Tuesday Wednesday Thursday Friday
8:00am-5pm 8:00am-5pm 8:00am-5pm 8:00am-5pm 8:00am-12:00am


ILL Associate: Muritha Mutale, 471-3506

Updated June 5, 2018