Introduction

What makes good communication skills?

Good communication recognizes distortion in sending and receiving messages


 

Notice the problems between the sender and the receiver, the path appears to be straight. However, this is rarely the case. There are many different ways to distort the message or to filter it (both in delivering the message and in receiving the message). All of the distortions can occur for both the listener and the receiver.

 

 

Task

Your Task

1. In a mentoring team, discussion is essential. Allow each member to share ideas during each step of the WebQuest process.

2. During this study you will be discussing communication skills.

3. Follow the six process steps.

Step 1 - Learn about the family history.

Step 2 - Read the case study and answer the reflection questions.

Step 3 - Produce a Problem Statement and add it to the Discussion/Communication box to share what you have done with others.

Step 4 - Use the Links to go on a WebQuest to research on the web.

Step 5 - Produce a Hypothesis and use the Discussion/Communication box to share what you have come up with.

Step 6 - Finally, use the Discussion/Communication box again to reflect and share on the learning experience.



 

Process

STEP 1 | STEP 2 | STEP 3 | STEP 4 | STEP 5 | STEP 6


Step 1: Learn about a family

Pick a family from the choices linked on the family history page and learn about a family, their history and all the struggles they are currently facing.

Family History Page

 

STEP 1 | STEP 2 | STEP 3 | STEP 4 | STEP 5 | STEP 6

Step 2: Read a case study on the family you picked

Read a case study from one of the following categories that match the family history that you read from Step 1

newlyweds

grandparents raising their grandchild

Create a list on a piece of paper under the heading: "What do we know?" This may include data from the family history, the case study, or information based on prior knowledge.



 

STEP 1 | STEP 2 | STEP 3 | STEP 4 | STEP 5 | STEP 6

Step 3: Develop a Problem Statement

A problem statement should come from your analysis of what you know. The problem statement will probably have to be refined as new information is discovered and brought to bear on the situation. Typical problem statements may be based on discrepant events, incongruities, anomalies, or stated needs of the family.

Need Help? View Problem Statement Helps

"What is this families problem"

Problem Statement Discussion Boards

Enter The Family Life Curriculum Forum and submit your problem statement on the discussion page.

 

 

 

 

 

 

 

Forum Rules:

1. You must log on by creating a user name and password.

2. Each group should maintain the same user name to enable discussion consistency.

3. You may not use the discussion boards for sales or advertisements.

4. You may not use profanity.

5. Respect and courtesy for others is required.

 



 

STEP 1 | STEP 2 | STEP 3 | STEP 4 | STEP 5 | STEP 6

Step 4: Gather information on the Web

Search for what you need to know about your study

List on paper what is needed for your family. Presented with the problem, you will need to find information on this topic to research family issues. Make a second list on your paper under the heading: "What do we need to know?" These questions will guide searches that will take place on-line.

Click here to research the newlyweds
Click here to research the single Mom
Click here to research the blended family
Click here to research the grandparents

 

 

Step 5: Formulate a hypothesis

Under the heading: "What should we do?" list actions that may be taken, recommendations and solutions.

Need Help? View Hypothesis Helps

"What should we do?"

Hypothesis Statement Discussion Boards

Enter The Family Life Curriculum Forum and submit your hypothesis statement on the discussion page.

 

 

 

 

 

 

 

Forum Rules:

1. You must log on by creating a user name and password.

2. Each group should maintain the same user name to enable discussion consistency.

3. You may not use the discussion boards for sales or advertisements.

4. You may not use profanity.

5. Respect and courtesy for others is required

 



 

STEP 1 | STEP 2 | STEP 3 | STEP 4 | STEP 5 | STEP 6

Step 6: Reflection and Sharing

As part of reflection and sharing, present your findings and recommendations. The presentation should bring together all the material gathered in the previous steps. Analyze the problem statement, questions, data gathered, analysis of data, and support for solutions and recommendations based on other peoples comments in the discussion pages to make an argument to support your solution.

Need Help? View Reflection Helps

"Conclusion"

Reflection Statement Discussion Boards

Enter The Family Life Curriculum Forum and submit your reflection statement on the discussion page.

 

 

 

 

 

 

 

Forum Rules:

1. You must log on by creating a user name and password.

2. Each group should maintain the same user name to enable discussion consistency.

3. You may not use the discussion boards for sales or advertisements.

4. You may not use profanity.

5. Respect and courtesy for others is required.



 

Conclusion

Lets see what we have learned!

Try spreading positive gossip! Praise your spouse and your children for the good things that they have done at work, to your friends, even if they are not present to hear you. Words will get back to them. Leave positive thank-you notes to them, and in this way learn to communicate positive messages to each other.

Harsh Words

I ran into a stranger as he passed by. "Oh excuse me please" was my reply. He said, "Please excuse me too; I wasn't watching for you." We were very polite, this stranger and I. We went on our way and we said good-bye.
But at home a different story is told, how we treat our loved ones, young and old.
Later that day, cooking the evening meal, my son stood beside me very still. When I turned, I nearly knocked him down. "Move out of the way," I said with a frown. He walked away, his little heart broken. I didn't realize how harshly I'd spoken.
While I lay awake in bed, God's still small voice came to me and said, "While dealing with a stranger, common courtesy you use, but the children you love, you seem to abuse. Go look on the kitchen floor, you'll find some flowers there by the door." "Those are the flowers he brought for you. He picked them himself; pink yellow and blue. He stood very quietly not to spoil the surprise, and you never saw the tears that filled his little eyes."
By this time, I felt very small, and now my tears began to fall. I quietly went and knelt by his bed; "Wake up, little one, wake up," I said. "Are these the flowers you picked for me?" He smiled, "I found 'em out by the tree." "I picked 'em because they're pretty like you. I knew you'd like 'em, especially the blue." I said, "Son, I'm very sorry for the way I acted today; I shouldn't have yelled at you that way." He said, "Oh, Mom, that's okay. I love you anyway. I said, "Son, I love you too, and I do like the flowers, especially the blue."
Are you aware that if we died tomorrow, the company that we are working for could easily replace us in a matter of days. But the family we left behind will feel the loss for the rest of their lives. And come to think of it, we pour ourselves more into work than to our own family, an unwise investment indeed, don't you think?
So what is behind the story? Do you know what the word FAMILY means?
FAMILY = (F)ATHER (A)ND (M)OTHER, (I), (L)OVE, (Y)OU