January 30, 2015, 7:30 pm EST
Encountering technical problems during a live stream event?
1. Please ensure that you are viewing the stream during the announced event time(s)
2. If you can hear sound but cannot view the video image, please pause and restart the stream and this will likely fix it
If you still need help, email us at firstname.lastname@example.org. Due to the nature of a live event, we may not be able to personally reply to your email, but we monitor the account so that we can make corrections to the streaming as the event is happening.