Systems & Operations — Andrews University
How we move forward

The Systems & Operations Master Plan.

This is how Systems & Operations turns its purpose into action: a framework of four pillars, a map of where that work touches the rest of the institution, and a running history of progress against both.

Purpose

To oversee the student and employee experience so that operational units achieve institutional effectiveness through Christ-centered teams who are skilled, knowledgeable, and aligned with the mission and values of the organization. Every unit works from one alignment: services, data, workflow, standards, policy, and technology.

Guiding Principles

  • User-centered design for students & employees
  • Integrated systems and data lifecycle ownership
  • Cross-functional collaboration
  • Alignment of policy, process, and technology
  • Continuous improvement through data