Initiative
Customer Service Taskforce
Initiative
Documentation Initiative
Initiative
First-Stop Checklist (SEC project)
Current IOC project
Portal for students, staff & faculty
Planning
Banner Self-Service roadmap & implementation plan
Exploration
AI / chatbot tools
Committee
Standards & process committee
Initiative
Knowledgebase & process library
Initiative
Ticketing system / dashboard of tasks
Exploration
Process survey & checklist
Current IOC project
Guest student registration review
Active · Jun 2026
Academic Integration Implementation
Current IOC project
Flexibility taskforce & student revamp
Current IOC project
Tuition standardization
Current IOC project
Electronic record retention
Initiative
Strategic / operational plan
Current IOC project
Course Dog — centralized scheduling
Current IOC project
Document management
Current AOC project
Attendance
Current AOC project
Anthology — assessment, co-curricular, career, retention
Active · Jun 2026
CRM implementation
Active · Jun 2026
CMMS implementation (Maintenance Management)
Initiative
Committee tree streamlining
Initiative
Job titles & functional roles review
Initiative
Policy library
Initiative
Process management framework
Active · Jun 2026
2026–2027 Policy Implementation plan