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Pillar 1.3

Systems & Technology

Focus: technology and models working in tandem with operations. Goal: Increased efficiency and student access to services.

Standardized Models

Models flexible enough to serve diverse student populations
Flexibility taskforce & student revamp (current IOC project)
Tuition standardization (current IOC project)
Electronic record retention (current IOC project)
Strategic / operational plan initiative

Technology & Tools

Centralized scheduling — Course Dog (current IOC project)
Document management (current IOC project)
Attendance (current AOC project)
Anthology — assessment, co-curricular, career, retention (current AOC project)
Customer Relationship Management (CRM)
Workflow automation; prioritization & project-tracking tools

June 2026 Update

AY 2025–2026 IOC project list spans 18 multi-year projects across system updates, policy/process, and communication/training
System updates & integration in progress: CRM implementation, Course Dog implementation (Academic Operations), CMMS implementation (Maintenance Management)
Full project list tracked in the IOC Priorities workbook